Extended Stay America - Atlanta - Marietta - Powers Ferry Rd.

Business response:

Thank you for staying with us. It's great to hear you enjoyed your stay overall, although we apologize for your disappointment with the in-suite amenities. Since our suites are designed for guests staying multiple nights desiring home-like living, these guests often bring their own bath amenities such as hairdryers and towels. These items are available and complimentary at the front desk at any time. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers th... read more

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate your nice review of Extended Stay America. We strive to provide service and facilities that are worthy of this kind of feedback. Thank you so much. We look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. However, we are sorry for any inconvenience you had while here. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

William, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Candace went a long way in making your stay so memorable. Reviews like yours mean the world to our associates and we will share your compliments with them. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Business response:

Luis, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Bill, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read you found us to be a great value and that you were impressed with your spotless room. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Please accept our sincere apologies for the issues you had with the comfort of your bedding and that our dishware policy was not communicated to you at the time of check-in. We will follow up on your concerns to ensure we are doing everything possible to improve our guest’s experience. Please know kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. We regret and hope you will give us a chance to impress you on a future date. Sincerely, Hotel Management