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Extended Stay America - Atlanta - Marietta - Windy Hill
- Hotels
- Marietta, GA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1967 Leland Dr., Marietta, GA, 30067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was amazing!!
Upon entering the room, it smelled very unpleasant. The air conditioner was off which made the smell louder and worse. Also spotted several roaches in the stairway.
Business response:
Kierra, thank you for being our guest and for sharing your feedback.We sincerely apologize that upon arrival to your suite, there were housekeeping issues. Our goal is to provide clean, comfortable and well-maintained suites for our guests, and we obviously fell short in this case.We hope you will give us another opportunity to show you a great stay, so please come back the next time you are in the area. Sincerely, Hotel Management
Our 8 night stay was for a baseball tournament with my 16 year old son. It is centrally located to “greater Atlanta” high schools and baseball parks. The AC was strong, shower water pressure good and two beds with a small kitchen a plus. However the hallways smelled like weed most of the time and the elevator was Out of Order for the last couple nights of our stay. Whomever made the paint/picture choices for the website should consider making recommendations for the rest of the property. The rooms could use some paint colors... read more
Business response:
Thank you for staying with us and providing your candid feedback. We appreciate all feedback - good and bad - and we take your comments seriously. Please accept our apologies for the cleanliness and maintenance issues you experienced during your stay. Your review has been shared with the team so we can understand what happened and correct our process to ensure a better experience. We would appreciate another opportunity to provide you with a better experience on a future stay. Thanks again! Sincerely, Hotel Management
Good location, close to the road. Several places to eat close, convenient for those that go through. A little hard to reach, you must to take extra caution to be in the right side of the road or you are going to miss it. The best: the people, though. Very kind, very educated, sweet young lady.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit to Atlanta. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
The front desk clerk on the night shift was weird and off-putting. Runny nose and horrible wig…just weird. Not something you want to when you first walk in a hotel. She sets the precedent!
Business response:
Thank you for your review. We are sorry for any frustrations you experienced with our front desk associates. Your comments are being shared with the appropriate staff members to ensure this does not happen again. We would appreciate you giving us another opportunity so you can experience our hospitality as you should have during this visit. We hope to welcome you back soon. Sincerely, Hotel Management
Not recommend It’s not worth what they charge. Had problems checking even booking ahead of time. Beds are hard. Only 2 pillows for each bed and they’re not plump. A few other people had problems checking in also. The guy did call and get ours straight because they were trying to charge us more. No coffee maker in the room as listed. And it took awhile to get the room cooled off. It was clean though. Definitely want stay again.
Business response:
Jeff, thank you for your review. We are disappointed to read our accommodations did not provide the value for which you were hoping and are sorry for the issues you encountered. Your comments will be shared with the appropriate team members to address the problems you outlined. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. We hope you will consider giving us another opportunity to host a sound visit in the future. Sincerely, Hotel Manageme... read more
Nothing
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Marietta - Windy Hill
How is Extended Stay America - Atlanta - Marietta - Windy Hill rated?
Extended Stay America - Atlanta - Marietta - Windy Hill has a 4.2 star rating with 1,252 reviews.
When is Extended Stay America - Atlanta - Marietta - Windy Hill open?
Extended Stay America - Atlanta - Marietta - Windy Hill is open now. It will close tomorrow at 12:00 a.m.