Extended Stay America - Atlanta - Morrow

Business response:

Dear Linsey, It is nice to know you had a good time with us. However, we are sorry to know about the inconvenience you experienced with your room key. Your comfort and convenience are important to us, and we regret any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future; we are very grateful for your patience. Thank you for taking the time to leave this valuable feedback and for choosing Extended Stay America for your visit to the city. We hope you wil... read more

Business response:

Dear Ali, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations for a good value! Please revisit the area the next time you are in for another great experience. Sincerely,Hotel Management 

Business response:

Dear Markia, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with them to let them know their efforts are appreciated. Thank you for your appreciation, and we look forward to welcoming you back soon!Sincerely,Hotel Management