Extended Stay America - Atlanta - Morrow

Business response:

Dear Anthony, Thank you for your kind words of Extended Stay America! We are thrilled that you found our staff friendly and that our cleanliness standards met your expectations. We strive to provide a welcoming and comfortable experience for our guests. We look forward to hosting you again soon!Sincerely,Hotel Management 

Business response:

Dear James, Thank you for your feedback. We’re pleased you liked the spacious rooms and small kitchen. However, we apologize for the issues with the bedding and missing shower curtain. These are important aspects of our guest experience, and we’re addressing these concerns with our housekeeping team to ensure they are resolved promptly. Your feedback helps us improve, and we hope to provide a more comfortable stay on your next visit. Sincerely,Hotel Management 

Business response:

Dear Linsey, It is nice to know you had a good time with us. However, we are sorry to know about the inconvenience you experienced with your room key. Your comfort and convenience are important to us, and we regret any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future; we are very grateful for your patience. Thank you for taking the time to leave this valuable feedback and for choosing Extended Stay America for your visit to the city. We hope you wil... read more

Business response:

Dear Ali, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations for a good value! Please revisit the area the next time you are in for another great experience. Sincerely,Hotel Management