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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed two separate weeks out of three. First stay was on the first floor. Room was lovely, staff was very friendly and helpful. The staff is sometimes hard to find as there's only one person manning the desk, so sometimes it's a wait. They lock you out after 11pm, even if you have a key!!! That's ridiculous! Second stay found me on the third floor. Hallway was unkempt and the room, although clean, was in need of much repair. There was only one bath towel and one hand towel, when I asked for more I was told they were being... read more
Business response:
Kathy, thank you for staying at our hotel. We are pleased to know you had an overall pleasant stay, but we are very sorry for the issues you experienced and regret the inconvenience it caused. Rest assured, we have taken a note of your review and we will share it with the appropriate team so that we can make our future guests visit a better one. Thanks again, and we hope to welcome you back soon so that we can make it up to you. Sincerely, Hotel Management
You get what you pay for. I wouldn’t recommend this for a female traveling alone. A lot of business men that stay here. Some men are creepy and stare at you the whole time. I returned one night, parked on the side where I had been parking to enter side door. And this man walking also into the complex followed me to my parking space and stood behind my car. I waited to see if he moved but he didn’t. So I moved and parked in the front. He watched me the whole time. After that I never felt safe again. Also, a guest told us the ... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Less to be desired. The area was very nice. But the service was not so friendly, we arrived at 615pm. The bed was extremely hard with evidence of a spill on the leather recliner. No issues with bathroom. The mini kitchenette that is in there comes with nothing. The morning staff...he was very friendly and pleasant.
Business response:
Stephen, thank you for reviewing your stay. We are sorry for the issues you had in your room. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Also, your feedback will help us to improve our service moving forward. We hope to host you back in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Needs work I don't know if the staff just don't care or just what. Every time I have come here it seems like every pot handle is loose. I am always having to bring tools with me to make sure that my pots and pans don't fall apart while I use them. Service used to bring the requested items to your room and now they have you pick them up at the front desk. The smell of the facility was much better this time and the cleanliness was good. It would be nice for them to use a fresh mop on the floors. The last few times I have been ... read more
Business response:
Timothy, thanks for being our guest again. We are glad to read you know you had a comfortable stay and liked our well-kept property. However, we are sorry for the missing meeting some of your expectations this time. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The room was clean, the desk service was very good. I spent over 2 weeks here and never had a problem. The only thing I'd complain about was the stale smell of cigarettes the first few days. It was not overwhelming but I'm sensitive ... I almost complained but I didn't because what were they going to do? It's not the Ritz but I was happy with it for what I paid.
Business response:
Thank you for staying at Extended Stay America. We are pleased to know you were impressed with your room and with the service provided by our associates. We wish we had the opportunity to address the odor issue while you were here as we would have done our best to ensure you were comfortable. Thanks for the feedback, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
It's OK for a one nighter I don't want to talk bad about this hotel, so I won't say anything.
Business response:
Richard, thank you for choosing our hotel for your stay. We are disheartened to see the review and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Jane, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,341 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.