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Extended Stay America - Atlanta - Perimeter - Crestline
- Hotels
- Atlanta, GA
About this business
Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jump start your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, h... read more
Location details
905 Crestline Pkwy., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs work I don't know if the staff just don't care or just what. Every time I have come here it seems like every pot handle is loose. I am always having to bring tools with me to make sure that my pots and pans don't fall apart while I use them. Service used to bring the requested items to your room and now they have you pick them up at the front desk. The smell of the facility was much better this time and the cleanliness was good. It would be nice for them to use a fresh mop on the floors. The last few times I have been ... read more
Business response:
Timothy, thanks for being our guest again. We are glad to read you know you had a comfortable stay and liked our well-kept property. However, we are sorry for the missing meeting some of your expectations this time. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The room was clean, the desk service was very good. I spent over 2 weeks here and never had a problem. The only thing I'd complain about was the stale smell of cigarettes the first few days. It was not overwhelming but I'm sensitive ... I almost complained but I didn't because what were they going to do? It's not the Ritz but I was happy with it for what I paid.
Business response:
Thank you for staying at Extended Stay America. We are pleased to know you were impressed with your room and with the service provided by our associates. We wish we had the opportunity to address the odor issue while you were here as we would have done our best to ensure you were comfortable. Thanks for the feedback, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
It's OK for a one nighter I don't want to talk bad about this hotel, so I won't say anything.
Business response:
Richard, thank you for choosing our hotel for your stay. We are disheartened to see the review and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Business response:
Jane, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Hotel was near shopping (Perimeter Mall). The room was spacious and clean. There is no dishwasher in the room which was a negative. TV channels are slim only 24 and 6 of those are sports. Staff was friendly. I would return to this location.
Business response:
Cassandra, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know our location close to the Perimeter Mall was ideal for you and that you were impressed with your comfortable room. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We're if we did not communicate this to you at check-in. We hope this did not overshadow your otherwise positive experience wi... read more
Good Place
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Upon arrival , hotel appeared clean and well kept . My room was half cleaned , bathroom sink was cracked . They don’t do daily house keeping, have to return dirty linen to get new linen , the bed was terrible , only gave 2 pillows . Hardly anybody at the front desk when you needed something. Not the worse stay ever but close .
Business response:
Morgan, thanks for choosing us. We apologize for the service issue and are sorry you didn't like our hotel policies. We take comments like yours very seriously, so we are looking into where we went wrong and making changes to our processes to better serve our guests. Please give us an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Crestline
How is Extended Stay America - Atlanta - Perimeter - Crestline rated?
Extended Stay America - Atlanta - Perimeter - Crestline has a 4.3 star rating with 1,491 reviews.
When is Extended Stay America - Atlanta - Perimeter - Crestline open?
Extended Stay America - Atlanta - Perimeter - Crestline is open now. It will close tomorrow at 12:00 a.m.