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Extended Stay America - Atlanta - Perimeter - Hammond Drive
- Hotels
- Atlanta, GA
About this business
Location details
1050 Hammond Dr., Atlanta, GA, 30328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I recently stayed at Extended Stay America and had a great experience from beginning to end. The property was clean, organized, and easy to get around. My room was spacious, well-maintained, and perfect for a longer stay — the kitchenette was a huge plus, everything worked properly, and the bed was very comfortable. The staff was outstanding. Everyone I interacted with was friendly, helpful, and professional. Check-in and check-out were smooth and quick, and I felt welcomed the entire time. The location was convenient, with ... read more
It was fabulous
Business response:
Dear Guest, Thank you for your wonderful feedback. We’re thrilled to know that you had a fabulous stay at Extended Stay America and enjoyed your overall experience. It’s always rewarding to hear that our efforts in providing clean, comfortable rooms and exceptional service made such a positive impression. Our team strives to create a welcoming and relaxing environment for every guest, and your kind words truly motivate us to continue doing our best. We’re grateful for your appreciation and look forward to welcoming you back ... read more
I was there for about 4 weeks and my room was not cleaned not once.
Business response:
Dear Guest, We sincerely apologize that your room was not cleaned during your four-week stay. This is not the level of service we aim to provide, and we regret the inconvenience caused. Our housekeeping team is committed to maintaining cleanliness, and your comments have been shared with management to ensure immediate improvement. We appreciate your patience and hope you will give us another opportunity to serve you better on your next visit. Sincerely, Hotel Management
The person who checked me in was great. The room was clean and tidy. The bed was fine, the sheets & towels were clean. The room was WAY too hot. But there wasn’t a single amenity: no coffee, no soap. Not even a teaspoon. Don’t think it would be great for someone looking for an extended stay.
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We’re happy to hear that you found our staff friendly and your room clean and comfortable. We apologize for the inconvenience caused by the room temperature and the lack of in-room amenities. Your comments have been shared with our team to ensure better preparation and communication regarding available amenities for future stays. We truly value your input, as it helps us improve our guest experience. We hope to have the chance to serve you again and make your next vis... read more
I didn’t like the fact that I had to look at a dirty floor and had to take the blanket off the bed because it smelled.
Business response:
Dear Kathy, We sincerely apologize for the issues you encountered with the cleanliness of your room and the blanket. This is not the standard we strive to maintain, and your comments have been shared with our housekeeping and management teams. Guest comfort and satisfaction are extremely important to us, and we are committed to improving our processes to prevent such experiences in the future. We truly appreciate you bringing this to our attention and hope to provide a much better stay on your next visit. Sincerely, Hotel Ma... read more
Seems you have to make sure the rooms are clean fr
Business response:
Dear Chiynna, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience. Cleanliness is one of our top priorities, and we regret if your expectations were not fully met during your stay. Please be assured that your comments have been shared with our housekeeping team to ensure rooms are thoroughly inspected and maintained to our usual high standards. We value your input and look forward to providing you with an improved experience on your next visit. Sincerely, Hotel Manageme... read more
Quiet
Frequently asked questions about Extended Stay America - Atlanta - Perimeter - Hammond Drive
How is Extended Stay America - Atlanta - Perimeter - Hammond Drive rated?
Extended Stay America - Atlanta - Perimeter - Hammond Drive has a 3.3 star rating with 2,393 reviews.
When is Extended Stay America - Atlanta - Perimeter - Hammond Drive open?
Extended Stay America - Atlanta - Perimeter - Hammond Drive is open now. It will close tomorrow at 12:00 a.m.