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Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bumpy stay, understanding staff Unfortunately I visited during a storm/bad weather and the satellite was out our whole trip. They didn’t have a Netflix login option on the tv and the free wifi didn’t have enough bandwidth to properly stream my show on my phone. Switch to cable and that would solve both problems. I’ve also never been to any type of hotel room that didn’t include the dishes, especially if there is a kitchenette.
Business response:
Jose, thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. This is not the type of feedback we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We regret any other inconvenience caused due to the unfortunate weather condition and hope to provide you a much better stay in the future. Sincerely, Hotel Management
The property was nice and clean. We only stayed one night while traveling to our destination so we didn’t spend much time there.
Business response:
Thank you for the nice feedback of Extended Stay America. We are delighted to know you were happy with our well-kept property and that you had an enjoyable time with us. It was a pleasure having you, and we look forward to seeing you back soon. Sincerely, Hotel Management
The beds and pillows were uncomfortable, the room was a bit outdated. The A/C unit seemed to not cool the room down.
Business response:
Thank you for evaluating your stay. We're sorry for the inconvenience you had in your accommodation. Please be assured that we have discussed your feedback with the appropriate teams for review and action. Also, our front desk is staffed 24 hours a day so we would have been happy to move you to another room if you had alerted us. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 884 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.