This profile has been claimed by the business owner or representative.
Extended Stay America - Atlanta - Vinings
- Hotels
- Atlanta, GA
About this business
Location details
2474 Cumberland Pkwy. SE, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Road trip from FL to NJ
Business response:
Lester, thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
I had a great stay here, they were out of dishes for my room, but they immediately fixed the issue and have a discount because i went one day without them. But overall it was great!!!
Business response:
Adrienne, thank you for choosing Extended Stay America for your visit. Although you were disappointed with the lack of kitchenware, we are happy our associates were able to resolve it to your satisfaction. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Great location. We went to Braves baseball game. The room has bad odor, maybe previous tenant has a dog in room. We asked for room change but were told all rooms were booked.
Business response:
Russell, thank you for staying with us at Extended Stay America. We are glad you loved our convenient location and had a comfortable stay. However, we are sorry for the odor you experienced in your room and regret the inconvenience it caused. Your concern will be shared with the housekeeping team to ensure a better experience going forward. We hope to make it up to you in the future. Sincerely, Hotel Management
The remote control didnt work. Thats it. Everything else was perfect.
Business response:
Thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. However, we regret any inconvenience caused. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Bumpy stay, understanding staff Unfortunately I visited during a storm/bad weather and the satellite was out our whole trip. They didn’t have a Netflix login option on the tv and the free wifi didn’t have enough bandwidth to properly stream my show on my phone. Switch to cable and that would solve both problems. I’ve also never been to any type of hotel room that didn’t include the dishes, especially if there is a kitchenette.
Business response:
Jose, thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. This is not the type of feedback we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We regret any other inconvenience caused due to the unfortunate weather condition and hope to provide you a much better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Atlanta - Vinings
How is Extended Stay America - Atlanta - Vinings rated?
Extended Stay America - Atlanta - Vinings has a 4.3 star rating with 845 reviews.
When is Extended Stay America - Atlanta - Vinings open?
Extended Stay America - Atlanta - Vinings is open now. It will close tomorrow at 12:00 a.m.