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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was satisfied with property. The only thing wrong was the loose toilet seat. The heating was good and the bed was comfortable.
Business response:
We are pleased you liked our property and had an overall comfortable stay. We appreciate you letting us know about the toilet seat. Our maintenance team is working forwards fixing it immediately. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you again on a future visit. Sincerely, Hotel Management
Disappointed and left irritated Stayed here quite a few times but this time it wasnt pleasant at all.... It actually got progressively worse from check in not being so good, room smelly, furniture in room with chipped wood and paint, etc., noise from running big rig engines ALL night, plus next door patron going in and out of his room and walking/pacing back and forth ALL through the night! It was terrible i unable to settle in and checked out around 5am
Business response:
We hate losing our loyal guests and are extremely sorry for letting you down during this visit. We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping department in an effort to improve our service levels moving forward. We are also disappointed that we did not provide you with the welcome you deserve during check-in. Your comments show us where we have room to improve and rest assured, we will. We hope you will consider giv... read more
Very near to highway lot of noise so difficult to rest.
Business response:
Our goal is to provide a comfortable night's rest. We are sorry your sleep was disrupted by noise from the highway and that it impacted your restful night's sleep. We are also sorry for the noise issue you encountered. Thank you for your business. We hope you will allow us another opportunity to show you our excellent hospitality. Sincerely, Hotel Management
Ok for the price.
Business response:
Doreen, thank you for taking the time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
When we went to our room, the beds had not been made or the room cleaned. So they sent 4 people to the room and made the beds with fresh linens and cleaned the room in 20 minutes. Even though the room had not been ready I was impressed with how quickly they were able to get done so we could get into the room. They apologized profusely and returned our money for the room for our inconvience.
Business response:
Thank you for staying at Extended Stay America. We regret the cleanliness issue you encountered in your room upon arrival, but we are glad to know our courteous associates resolved the problem to your satisfaction and made your visit a nice one. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.3 star rating with 2,089 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.