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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lobby hours until 11pm... We arrived at 11:45pm and had to call to get the Lobby opened to check in. Very unusual, but it worked
Business response:
Thank you for being our guest. Although it seems you had a pleasant visit, we are sorry for the inconvenience caused at the time of check-in. We appreciate your feedback and hope to see you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
I like the hotel but it was close to a large homeless population which made me nervous to venture out at night.
Business response:
Thanks for choosing Extended Stay America. We glad to read you had a comfortable stay. Please know our top priority is the safety and security of our guests and our employees. Our Security team is reliable and well trained. We also work very closely with the local Police Department to keep all of our guests safe and secure during their stay. We look forward to having you as our guest again soon. Sincerely, Hotel Management
The room was messy with stains on the bed and in the bathroom. The towels even had stains on them! There was also cracks in the wall.
Business response:
Kat, thank you for being our guest. We apologize for the cleanliness and maintenance issues you encountered in your room. Please be assured that we have discussed your feedback with the respective team to review and action. Although your experience is not typical, we have room to improve, and you have our assurance that we will. We hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Front desk staff were particularly pleasant! Room has nothing to cook with so kitchen was useless.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the inconvenience you had due to our dishware policy. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.2 star rating with 2,022 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.