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Extended Stay America - Bakersfield - California Avenue
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
3318 California Ave., Bakersfield, CA, 93304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Darnell, thank you for being our guest at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Just stopped for the night On way home. Quiet, clean
Business response:
Mike, we are so glad our service and facilities lived up to the expectations you have of Extended Stay America. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Pleasant stay I was pleased with how clean the room was especially the bathroom
Business response:
Thank you for staying at Extended Stay America an for the wonderful feedback. It is a pleasure knowing you were impressed with our spotless room and that you had an enjoyable stay. Thanks again, and we look forward to serving you again when in the area. Sincerely, Hotel Management
Too loud .. never again Room was clean but it was right next to the freeway and train tracks .. trains were coming by constantly.. it even shook the room .. very loud.. if you are ok with noise then hotel would be ok .. also no blow dryer in the room .. make sure you ask the lobby for one or bring your own
Business response:
Kristin, thank you for writing about your stay and for being our guest. Please accept our apologies for the noise issue you experienced and for our failure to address them to your satisfaction. We are terribly sorry for the disruptions and hope that you will consider staying with us again so we can demonstrate the superb hospitality that you should have received on this visit. Sincerely, Hotel Management
Business response:
John, thank you for your rating. We are glad your overall stay was pleasant, but we are sorry if any inconvenience was caused while here. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Business response:
Carolyn, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Elias, you know nothing of customer service Elias was the person working at 1045pm on a Monday night. He was unhelpful, unsimpathetic and had a jerk attitude of “yeah whatever, take it or leave it”. Thanks for making any future decisions easy about choosing anywhere else to stay but here. Also the property in general had trash, actual *trash* strewn around the walkways, stairs and parking lot. No thanks!!! Won’t be coming back and hope anyone reading this will consider somewhere else as well.
Business response:
Thank you for sharing your thoughts about your stay with us. We sincerely apologize for the service and cleanliness issues you encountered during your visit. We have room inspection processes in place, and we are working with our housekeeping to see where we dropped the ball. It's our goal to provide an excellent customer experience and we hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management
Business response:
David, thanks for staying with us and for the wonderful feedback. It is a pleasure knowing you had an enjoyable stay here and that you were satisfied with everything we offer. We would love to be the hotel of your choice every time you are at Extended Stay America. Sincerely, Hotel Management
Housekeeping Stayed here for the high school state wrestling tournament. Boys went to wrestle all day. Upon return from an all day event, boys needed some seriois cleaning up. When I open the door to the room, nothing had been cleaned. Beds were not made, thrash was not taken out. Bathrooms were not cleaned, nor fresh towels. I went to front office around 11pm. Nobody was in lobby. Waited outside for about 10 minutes. I asked the front desk why my room was not cleaned. She stated that housekeeping only shows up every THIRD D... read more
Business response:
Thank you for being our guest. We are happy to know you liked our convenient location and that you had an overall nice stay. However, we are sorry you were unhappy with our hotel policy in regard to housekeeping service and regret the inconvenience caused. It was a pleasure hosting you, and we hope to have the chance of welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - California Avenue
How is Extended Stay America - Bakersfield - California Avenue rated?
Extended Stay America - Bakersfield - California Avenue has a 4.3 star rating with 2,091 reviews.
When is Extended Stay America - Bakersfield - California Avenue open?
Extended Stay America - Bakersfield - California Avenue is open now. It will close tomorrow at 12:00 a.m.