This profile has been claimed by the business owner or representative.
Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Customer service was not the best! Front desk clerk had a bit of an attitude! Also AC in the room would not turn off!
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. Your feedback is important to us, and we will use it to improve our services going forward. We also apologize for the issues you encountered in your suite with the air conditioning unit. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We are sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Very clean and quiet. Close to everything I needed.
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, liked our well-kept property, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
The hotel was clean, good selection of vending machines for late arrivals. Parking lot is surrounded by a fence, room was clean, with great air conditioning. Nice bathroom, great water temp and pressure. I would stay there again.
Business response:
Thank you for the wonderful feedback. It is nice to hear you liked your comfortable suite and are happy to know our amenities made your stay even more enjoyable. We appreciate you being our guest and look forward to welcoming you back soon to Extended Stay America. Sincerely, Hotel Management
I would not recommend this location. It felt very unsafe.
Business response:
Thank you for your recent review of our hotel and for sharing your feedback. Please know our top priority is the safety and security of our guests. Our Security team is reliable and well trained. We are very sorry and hope you will choose us again for a much better experience. Sincerely, Hotel Management
Awesome place to stay My husband and I enjoyed our stay...the room was very clean and spacious and the service was great. I would definitely stay here again.
Business response:
Virginia, thank you for taking the time to review your stay at Extended Stay America. We're thrilled to know you loved your well-equipped room and that you were impressed with the service provided by our excellent associates met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you and your husband back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 4.2 star rating with 1,407 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.