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Extended Stay America - Bakersfield - Chester Lane
- Hotels
- Bakersfield, CA
About this business
Location details
3600 Chester Ln., Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and safe, reasonably priced, worked well when we were in a pinch and needed somewhere with power when it was cut off at our own house (because why else would anyone spend the night in Bakersfield?). There was an issue with our heater when we checked in, I notified the front desk, and they immediately assigned me another room. Walls are thin, and neighbors are noisy, bed feels like it's made of cardboard, and they are stingy with the pillows, but if you are just looking for a place to crash and get some work done in the... read more
Business response:
Sam, thank you for sharing your detailed review with us. We are delighted that you liked our well-maintained property and the affordable value we offer. However, we regret any inconvenience you had. Thank you once again for recommending us, and we hope to serve you again. Sincerely, Hotel Management
I stay here often and love the quick smooth check in. My room is always clean and nice.
Business response:
Thank you for your continued patronage over the years, we sincerely appreciate your loyalty. Our team was pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. Thank you once more for being our guest at Extended Stay America, and we look forward to seeing you in the future. Sincerely, Hotel Management
Tourney perfect Perfect for what I was doing. Food was close and what I was doing was 10 min away
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit to the area. We are delighted to hear you had an enjoyable, comfortable stay, and our convenient location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Good, decent hotel for longer stays Only 1 nite, room was good, but devoid of anything used in the kitchen area but a small cloth. Had to send for a coffee maker, and not even paper towels...Bed was good, view not particular(parking lot!), noise level was good, convenient location. No breakfast- I wish these places would update their amenities!
Business response:
Thank you for being our guest for your overnight stay. We are happy you liked most aspects of your visit and found us to be an ideal hotel for an extended stay. However, we do regret not meeting some of your expectations. Your comments have been shared with our team to see where we can make improvements. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Kimberlee, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Very nice Property and very nice staff. The room we stayed at was very big and clean it was perfect.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice and very reasonable could be cheaper and more of better view of the city
Business response:
We are pleased your stay was enjoyable, and we want to thank you for your nice rating. We value your feedback, and all of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
Superb service. The only thing was that there were wholes in doors and walls.
Business response:
Pinta, we are happy you choose to stay at Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, we are sorry for some oversights that you mentioned. Your comments have been shared with our team to see where we can make improvements. Thank you for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Not a true serive hotel Location was strange behind local business across residential area and some homeless renting rooms. Visual clean bad strange smell. Room clean towels and sheets bad order nor pleasant at all. My hair smelled when i wome up. Pillows were like paper and tv way too small. No ice machine not really a hotel for vacation more of a apartment rental feel. Not nice for 98 dollars a night.
Business response:
Alicia, thank you for your review. We are sorry for not meeting all of your expectations and for the difficulties you experienced during your stay. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Bakersfield - Chester Lane
How is Extended Stay America - Bakersfield - Chester Lane rated?
Extended Stay America - Bakersfield - Chester Lane has a 3.6 star rating with 2,303 reviews.
When is Extended Stay America - Bakersfield - Chester Lane open?
Extended Stay America - Bakersfield - Chester Lane is open now. It will close tomorrow at 12:00 a.m.