Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Joseph, thank you for reviewing your pleasant experience at Extended Stay America. We will share your feedback regarding the carpet with the appropriate team for review and action. It was a pleasure hosting you, and we hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management 

Business response:

James, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Marie, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Nikki, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management 

Business response:

Brenda, thank you for writing a review of your stay at Extended Stay America. We are thrilled to read you liked our well-maintained property and that you had a relaxing stay in your clean suite. It was a pleasure hosting you, and we hope to serve you again the next time you are in our city. Sincerely, Hotel Management 

Business response:

Keith, we are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay. Although our staff was able to resolve the concerns you had, we are sorry for the cleanliness and maintenance issues you encountered in your initial room. We have shared your feedback with the appropriate teams to fix the problems you outlined. We hope to have a second chance to provide you with the visit you deserve soon. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay with us. We are glad to know overall you had a pleasant time while you were here. However, we are sorry for the maintenance issue you encountered in your room. We have shared your feedback with the appropriate team to fix the problems you mentioned. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management