Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Brenda, thank you for writing a review of your stay at Extended Stay America. We are thrilled to read you liked our well-maintained property and that you had a relaxing stay in your clean suite. It was a pleasure hosting you, and we hope to serve you again the next time you are in our city. Sincerely, Hotel Management 

Business response:

Keith, we are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay. Although our staff was able to resolve the concerns you had, we are sorry for the cleanliness and maintenance issues you encountered in your initial room. We have shared your feedback with the appropriate teams to fix the problems you outlined. We hope to have a second chance to provide you with the visit you deserve soon. Sincerely, Hotel Management 

Business response:

Thank you for posting a review of your stay with us. We are glad to know overall you had a pleasant time while you were here. However, we are sorry for the maintenance issue you encountered in your room. We have shared your feedback with the appropriate team to fix the problems you mentioned. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

Business response:

Jessica, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to this area. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Tee, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Katarina, thank you for choosing Extended Stay America. We are pleased to know how much you liked our guest rooms and the exceptional service from our team. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Leonardo, thank you for the perfect rating! We are thrilled to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management