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Extended Stay America - Baltimore - BWl Airport - International Dr.
- Hotels
- Linthicum Heights, MD
About this business
Location details
939 International Dr., Linthicum Heights, MD, 21090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean. Only a little shampoo bottle in the bathroom. No soap. Other than that, the room was OK for my stay of one night. I did not use any kitchen appliances
Business response:
Rafael, thank you for the feedback of your stay at Extended Stay America. We are glad you loved your clean accommodations and had a great stay. Toiletries are available at the front desk and are complimentary. We will remind them to communicate this more clearly going forward. Thank you again, and we hope to welcome you back on your next visit Sincerely, Hotel Management
Basic rooms and the toilet was easy to get stopped up. But atleast i didnr call guest services
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we regret the inconvenience you had. We have alerted our maintenance team to do the needful. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
The property is at a great location for food and restaurants. Front staff was kind, the room was clean except the carpet needed cleaning badly and it smelled like old cigarettes and just dirty carpet. It would have been nice to have kitchen utensils available for use. Overall it's a great place to stay...no bugs or disturbing neighborhood. I would stay again.
Business response:
Angela, thank you for taking the time to review your stay. We're glad to know our location close to several eateries worked well for you and that you were impressed with the service provided by our associates. However, we're sorry for the odor coming from the carpet and which impacted your visit. Please be assured that we have discussed your feedback with our housekeeping team to do the needful. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Location was great..The room was clean but seems ready for a revamp. Also get friendly people. The girl who waited on me was ridiculously unhsppy and certainly made the trip awkward.
Business response:
Thank you for being our guest. We are pleased to know you liked our location and had a pleasant visit. However, we are sorry we missed meeting some of your expectations. We have shared your feedback with the appropriate team so that we can improve our service going forward. Thanks once more, and we hope to have an opportunity of hosting you again. Sincerely, Hotel Management
A little more help at the front desk please.
Business response:
Christina, thank you for being our guest. We are pleased overall you enjoyed your stay. We appreciate your feedback and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - BWl Airport - International Dr.
How is Extended Stay America - Baltimore - BWl Airport - International Dr. rated?
Extended Stay America - Baltimore - BWl Airport - International Dr. has a 3.5 star rating with 2,200 reviews.
When is Extended Stay America - Baltimore - BWl Airport - International Dr. open?
Extended Stay America - Baltimore - BWl Airport - International Dr. is open now. It will close tomorrow at 12:00 a.m.