Extended Stay America - Baltimore - BWl Airport - International Dr.

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay, but we are sorry for not meeting all of your expectations. It was a pleasure hosting you, and we hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management 

Business response:

Thank you for being loyal to our brand. We are glad to know you had a pleasant time at Extended Stay America. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Hannah, thank you for being our guest. We are proud to know our courteous associates took good care of you while you were here to attend a funeral. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America. We're thrilled to know our excellent location worked well for you and that the service provided by our associates met all your expectations. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Desiree, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Shaunta, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We're sorry for the inconvenience you had at the time of check-in and for not meeting your expectations with our grab-and-go breakfast. Please be assured that we have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. We have also made a note of your feedback as we plan any changes to our breakfast selections. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management