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Extended Stay America - Baltimore - Glen Burnie
- Hotels
- Glen Burnie, MD
About this business
Location details
104 Chesapeake Center Ct., Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel could use some modern updates and touching up .
Business response:
Dear Guest, Thank you for choosing to stay with us. We deeply regret any shortcomings in meeting your expectations and sincerely apologize for any inconvenience caused. Your feedback has been noted and will be shared with the relevant team members. We trust that the remainder of your stay was enjoyable, and we eagerly anticipate the opportunity to welcome you back in the near future.Sincerely,Hotel Management
It is too noisy, it looks too dirty around. And also it was dirty inside the bathroom in the tub 🛀 i found a roach.
Business response:
Dear Miriam, Thank you for sharing your valuable feedback about your recent stay with us. We regret that your stay was not flawless, and we apologize for the inconvenience caused. Cleanliness is paramount to us, and we will ensure that our team pays closer attention to this aspect, thereby enhancing the overall guest experience in the future. We hope to have the pleasure of welcoming you back soon so we can provide you with a flawless stay that meets and exceeds your expectations.Sincerely,Hotel Management
Staff was always professional and courteous. The grounds were kept nice. Sometimes there was too much crowding out front. Overall it was nice. I’ll book here again
Business response:
Dear Katrina, Thank you for including Extended Stay America in your travel plans. We are devoted to providing enriching experiences for our guests through inspired service and our commitment to quality; we are delighted we achieved this during your stay. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Hotel Management
Everything was kept up well and the staff were all courteous and professional. I would prefer weekly room cleaning for long-term stays rather than biweekly. Sometimes a lot of activity ouThat’s a little too long imo. But overall it was ok. I would book here again
The rooms smelled, there were roaches, and the hallways are not aesthetically inviting. If you just need to get some sleep - then this works.
Business response:
Dear Linda, Thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding our rooms' cleanliness and pest control. However, as a precaution, the space you occupied will be professionally inspected. We appreciate you bringing these concerns to our attention. We hope you will consider giving us another opportunity to host you.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Baltimore - Glen Burnie
How is Extended Stay America - Baltimore - Glen Burnie rated?
Extended Stay America - Baltimore - Glen Burnie has a 3.3 star rating with 1,938 reviews.
When is Extended Stay America - Baltimore - Glen Burnie open?
Extended Stay America - Baltimore - Glen Burnie is open now. It will close tomorrow at 12:00 a.m.