Extended Stay America - Baltimore - Timonium

Business response:

Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that you had a great stay at Extended Stay America and that our staff made such a positive impression. Providing excellent service and a welcoming atmosphere is our top priority, and we truly appreciate your kind words. Your satisfaction means a lot to us, and we look forward to continuing to exceed your expectations on your next visit. Sincerely,Hotel Management 

Business response:

Dear rajendra, Thank you for providing your feedback. We are committed to delivering exceptional service and ensuring the comfort of all our guests. Therefore, we sincerely apologize for the maintenance issue you encountered during your stay. Please be assured that we will address this promptly to identify effective solutions that will enhance future experiences. Furthermore, we value your input regarding the breakfast offerings, and we will take the necessary steps to ensure a consistently satisfying experience for all our ... read more

Business response:

Dear Steven, Thank you for choosing Extended Stay America for your accommodation needs. We appreciate your feedback and are pleased to know that you found our environment peaceful and enjoyed the location. On behalf of everyone here, we invite you to stay with us again the next time you visit the city!Sincerely,Hotel Management