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Extended Stay America - Bartlesville - Hwy 75
- Hotels
- Bartlesville, OK
About this business
Location details
3812 S.E. Washington Blvd, Bartlesville, OK, 74006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Tired property Shower pressure was terrible!
Business response:
Dear Kenyon, Thank you for taking the time to provide your feedback. We are sorry to hear that the water pressure was not up to your expectations during your recent stay. We understand how vital a refreshing shower is, and we apologize for any frustration this may have caused. Our maintenance team will work on resolving this matter to ensure a smoother water flow for our guests. We want to provide every guest with a seamless, outstanding experience; therefore, we look forward to having you stay with us again so we can show y... read more
The amenities were first rate; the room was very nicely apportioned, the bed was comfortable, and the water was hot. It was a very pleasant stay. The staff I dealt with was a bit on the aloof side, and cold. When I tell someone at the desk that I've been on the road for hours and need to use the latrine, the last thing I want to hear while they're piddling with the computer is "there's a bathroom in your room".
Business response:
Thank you for your review
Business response:
Thank you for your review
Business response:
thanks for your great review!
At first glance this place looks quite nice the bed was horrible felt like I was gonna roll off it all night (it sloped from the center outward) the a/c was so loud you couldn’t hear the tv with it running the shower would squeal quite loudly in a high pitch the entire time the water was running the toilet would plug up every time it was used I made reservations at one price they tried to charge me almost $100.00 more than the agreed price thankfully I had the receipt from the reservation
Business response:
Dear Ryan, We acknowledge your recent feedback regarding your stay at our hotel, and we are genuinely sorry that your experience did not align with your expectations. As a provider of hospitality services, we are dedicated to delivering exceptional service and memorable experiences to our guests. Your feedback is highly valuable to us, and we are committed to taking appropriate measures to address the raised concerns, prevent future occurrences, and improve the overall quality of our services. We hope to make it up to you an... read more
The hallways and our room smelled of smoke and a couple of time we even smelt marijuana smoke. My wife and I were very bothered by it. I’ve stayed here before but it seems to have gotten worse. We probably won’t stay here again.
Business response:
Dear Jonathan, Thank you for taking the time to review your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Hotel Management
Bathroom was open and big, had a nice kitchenette, which was unexpected.
Business response:
thanks for your review
Frequently asked questions about Extended Stay America - Bartlesville - Hwy 75
How is Extended Stay America - Bartlesville - Hwy 75 rated?
Extended Stay America - Bartlesville - Hwy 75 has a 4.4 star rating with 1,180 reviews.
When is Extended Stay America - Bartlesville - Hwy 75 open?
Extended Stay America - Bartlesville - Hwy 75 is open now. It will close tomorrow at 12:00 a.m.