Extended Stay America - Bloomington - Normal's cover image
Claimed

This profile has been claimed by the business owner or representative.

Extended Stay America - Bloomington - Normal

4.2
  • Hotels
  • Bloomington, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

1805 S. Veterans Pkwy., Bloomington, IL, 61701, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.2996 reviews
Select a rating
Michael's profile image
Michael 
6 years ago

Great rate and even better staff Staff is very friendly and attentive. Rooms are as pictured. If you need anything, all you have to do is ask! 

Business response:

Michael, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thank you once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

LOL elevators the coffee was good rooms are fabulous 

Business response:

We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

We are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Michele's profile image
Michele 
6 years ago

Ok Stay. The agent at the desk was absolutely wonderful. Excellent customer service. I didn't care for people hanging around in the lobby. The bathroom tub had not been properly cleaned and needs to be updated around the stopper. It is rusted out and high (what appears to be calcium). 

Business response:

Michele, thank you so much posting a review of your stay. It is nice to read you had an overall pleasant visit and liked the service provided by our staff. However, we do apologize for the problems with your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. We appreciate your valuable feedback and look forward to having you stay with us again. Sincerely, Hotel Management 

Holodoc's profile image
Holodoc 
6 years ago

Friendly staff, accommodating Room clean, felt safe Weak WiFi No gym 

Business response:

Holodoc, thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Extended Stay Review - Bloomington Great value and very clean and comfortable. No issues would have paid more if I had to. No reason to stay at comparable hotels for 2x the price. 

Business response:

Vikram, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed your clean and comfortable accommodations and were happy with our affordable rates. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Business response:

Thank you for your 10-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Shakira's profile image
Shakira 
6 years ago

Bit of disappointment. It was a last minute trip for me. When I got to my room the outside of the refrigerator was dirty. Some of the worker there kept trying to flirt with me and were unprofessional. Also I think they have bed bugs cause I woke up with bite marks on me. So I don’t think I’ll be coming back anytime soon. But I will say the girl at the front desk (Valencia) was a sweetheart and very nice,she does her job very well. 

Business response:

Shakira, thank you for being a guest in our hotel and for recognizing Valencia. However, we are extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness and pest control of our rooms, but the room you occupied will be professionally inspected and treated as a precaution. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Bloomington - Normal

How is Extended Stay America - Bloomington - Normal rated?

Extended Stay America - Bloomington - Normal has a 4.2 star rating with 996 reviews. 

When is Extended Stay America - Bloomington - Normal open?

Extended Stay America - Bloomington - Normal is open now. It will close tomorrow at 12:00 a.m.