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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Basic amenities, was surprised there even was not a blow dryer in the rooms and the vending machine was completely empty.
Business response:
Dear Guest, Thank you for sharing your feedback. We are glad you found certain aspects of your stay satisfactory, and we sincerely apologize for the inconvenience caused by the limited amenities and unavailable services. Your comments have been shared with our team to help improve both the guest experience and room provisions. We hope you will consider staying with us again so we can provide a more complete and enjoyable experience that better meets your expectations. Sincerely, Hotel Management
Nice clean room very comfortably bed
Business response:
Dear Guest, Thank you for your positive feedback! We are glad to hear that you found your room clean and the bed comfortable. Providing a satisfying and seamless hotel experience is always our motto. It’s always a pleasure to know we have met your expectations. Extended Stay America looks forward to welcoming you back for another soothing visit! Sincerely, Hotel Management
It was clean
I’ve stayed here multiple times and the staff is always friendly, the rooms are clean, very happy with each stay.
Business response:
Dear Jeanine, We are delighted to hear that your repeated stays with us at Extended Stay America have been consistently enjoyable. It is wonderful that our friendly staff and clean rooms continue to make each visit pleasant and comfortable. Your loyalty means a lot to us, and we look forward to welcoming you back for many more positive experiences. Sincerely, Hotel Management
There was no balcony and breakfast was just a To Go breakfast which was muffins breakfast cereal bar and coffee, the room was clean and the staff was friendly
Nice
No hair dryer, bad internet, no safe, ac did not work, vending machine broken and completely empty
Business response:
Dear Guest, We are truly sorry to hear that your stay did not meet your expectations and sincerely apologize for the inconveniences you experienced. We understand how frustrating it can be when aspects of your visit fall short, and we have shared your feedback with our team to help address these concerns and improve our services. While certain limitations may exist, we are committed to enhancing both accommodations and guest care to ensure a more comfortable and welcoming experience. We value your input and hope you will con... read more
Wouldn't return again. Very noisy. Complimentary Breakfast was non-existent - no coffee made, nothing available but oatmeal packs. Our air conditioner didn't work. Had to change rooms but was placed on 2nd floor even though disabled. No cups in room. Was told they were only available at the office and then given two paper cups. Definitely below par.
Business response:
Dear Steven, We sincerely apologize for the discomfort and inconvenience you experienced during your stay. Your feedback highlights areas where we fell short. These are not the standards we strive to uphold, and we deeply regret that your visit was impacted in this way. Thank you for bringing these matters to our attention. Your comments have been shared with our leadership team for immediate review. We hope you will consider giving us another opportunity in the future to provide the comfort and care every guest deserves. Si... read more
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,551 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open tomorrow at 12:00 a.m.