Extended Stay America - Boca Raton - Commerce

Business response:

Dear Guest, We are so glad to hear you had a great visit. It’s always a pleasure knowing our guests enjoyed their time with us. The team at Extended Stay America works hard to create a welcoming environment, and your kind words mean a lot. We appreciate you choosing us and look forward to seeing you again whenever your travels bring you back this way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We regret that your experience did not reflect the quality we aim to provide. Your perspective is invaluable, and we are continually working to refresh and update our facilities to ensure a more comfortable environment. We appreciate your input as it helps guide our ongoing improvements, and we hope you will consider giving us another opportunity to deliver a more satisfying stay.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your kind feedback! We’re thrilled to hear that you had a positive experience with our customer service at Extended Stay America. Providing excellent service is our priority, and we’re glad it made your stay more enjoyable. We look forward to welcoming you back for another wonderful visit!Sincerely,Hotel Management 

Business response:

Dear Leydis, Thank you for staying at Extended Stay America. We’re glad our team could assist, and we appreciate your feedback. Providing a comfortable and well-maintained environment is vital, and we’re always striving to enhance our guests’ experiences. We look forward to welcoming you back and ensuring another pleasant stay. Sincerely,Hotel Management 

Business response:

Thank you so much for staying here with us. We hope that you will return in the near future!