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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Reasonable price, carpet smells and needs to be replaced.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you liked the good value we offer in the area. However, we are sorry for not living up to your expectations. Your observation regarding the carpet has been noted to see what necessary changes can be made. We hope the other positive aspects of your stay will allow you to come and see us again the next time you visit this area. Sincerely, Hotel Management
Not impressed with the property for the price.
Business response:
James, thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
A find Good
Just OK Overall it was ok! Bed was comfy but the bathroom was disgusting.. tub was dirty and so was the toilet .. mold and dusty .. thank God we only stayed 1 night .. room 316 you can tell this hotel has been vacant during covid
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you were pleased with most aspects of your stay and that you had a good night's rest in our comfortable beds. However, we apologize for the concerns you had with your guest room. We will review this with the appropriate individuals and take the necessary steps to ensure we prevent such reoccurrences. We hope you will give us a chance to redeem ourselves the next time you are in the area. Thank you again. Sincerely, Hotel Management
The lock on the door to the room was prone to not locking unless you slammed the door, and there groups of people in the parking lot smoking weed very near the room.
Business response:
Eric, thank you for choosing to stay with us. We are sorry for your disappointing visit and for the issue you had with the door lock. This will be addressed with our maintenance team. We also apologize for the concern you raised about our parking area. We take these incidents seriously, and we thank you for bringing this to our attention. We are grateful for your patience and hope you will give us another chance to host you in the future. Sincerely, Hotel Management
The hotel is old, but comfortable and clean. Needs updating, bathtub either refurbish or replaced. Same with stove and refrigerator. But the staff was helpful and friendly, no problem with noise from other rooms and plenty of parking, area seemed safe.
Business response:
Thank you for choosing Extended Stay America and sharing your experience. We are glad you were pleased with many aspects of your stay. However, we are sorry our hotel did not meet your expectations. We agree there are areas within the hotel that are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll mak... read more
Staff is absolutely amazing
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,311 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.