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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Friendly and helpful staff, clean rooms and good coffee in the lobby in the mornings.
Business response:
Dear Charles, Thank you for sharing such complimentary feedback for Extended Stay America. We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest. Thank you for mentioning your love for our morning coffee! It was a pleasure having you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Room was old and falling apart
Business response:
Dear Lawrence, Thank you for your recent visit and review. We want every guest staying with us to have a comfortable experience and to leave a lasting favorable impression. We are disappointed if we were not successful in providing this for you. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area. Sincerely,Hotel Management
The mattress was not comfortable, it sank in the middle. Everything else was good for the price.
Business response:
Dear Lilian, Thank you for your candid feedback. We want our guests to have a comfortable stay and a restful night’s sleep, so we are sorry that you found your mattress uncomfortable. Our front desk is always available and happy to make you as comfortable as possible. We will look into this, and we are glad to know the remainder of your visit was enjoyable. Thank you once more; we hope to welcome you back soon.Sincerely,Hotel Management
Depocito Todo muy bien solo que no era la habitación que avia reservado y el depocito que seda de 100 dolares teloregresan de 2 a 7 dias
Quiet area BUT the room smelled like mold and smoke, there was a hugeeee LIVE cockroach inside my AC unit, there was a crack on my window. I stayed here last minute because of work. I’ll never stay here again.
Business response:
Dear Kettelene, Thank you for being our guest and sharing your review. We aim to provide every guest with the exceptional experience expected of us; however, we failed to do so, and we apologize for any oversight. We assure you that we follow the most rigorous industry standards regarding our suites' cleanliness and pest control. Still, we will inspect your room professionally and treat it as a precaution. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. Than... read more
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 3.1 star rating with 2,549 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.