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Extended Stay America - Boca Raton - Commerce
- Hotels
- Boca Raton, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
501 NW 77th St., Boca Raton, FL, 33487, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
location
Business response:
Thank you for writing a review of your stay at Extended Stay America. We are delighted to read you had a great stay and our location was convenient for your travel plans, which made your stay enjoyable. Your rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
The hotel itself outside structure is in good condition. The rooms were ok, it did meet our needs as far as sleeping arrangements. Customer service was very slow, the inside of the rooms could’ve been cleaner. I did take it upon myself to disinfect and sanitize regardless. There is a train railroad, it did not bother us, though it may bother others. So that is just an FYI
Business response:
Thank you for evaluating our hotel. While you were overall pleased with your stay, we are sorry for falling short of your expectations. We have shared your concerns with the appropriate individuals in our organization, so adjustments can be made immediately. We hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
The facility itself is nice outside and in fair condition inside. The room did met our needs, as far as sleep arrangements and kitchen access. I do appreciate the care in sanitized utensils, though the service in receiving these items and bedding plus towels. Took way longer than normal. Bathrooms were ok, we did have clogging issues in the bathroom.
Business response:
Thank you for reviewing your stay. We are glad your overall experience was pleasant, but we regret the issues which kept it from being perfect. We take all critiques seriously and will use this as a training opportunity to improve our service delivery. We hope you will allow us another opportunity to show you the five-star experience that we strive to provide every guest! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boca Raton - Commerce
How is Extended Stay America - Boca Raton - Commerce rated?
Extended Stay America - Boca Raton - Commerce has a 4.3 star rating with 1,353 reviews.
When is Extended Stay America - Boca Raton - Commerce open?
Extended Stay America - Boca Raton - Commerce is closed now. It will open on Sunday at 12:00 a.m.