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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lack of cleanliness Sheets were not clean. There was hair between the sheets on both beds. When we asked for room service they said they only clean once a week so we didn’t not get clean sheets for the 3 nights we were there
Business response:
Jennifer, thanks for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback for the cleanliness issue in your room is shared with the housekeeping team to review and action. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
MDExpo Room reaked with cigarette smell
Business response:
Mike, thanks for choosing us. Please accept our sincere apologies for the smoke smell which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
The beds are definitely not the most comfortable. The beds are on the hard side. :(
Business response:
Ambra, thank you for choosing Extended Stay America. Although it seems you had an overall nice time with us, we are sorry that you found the mattress to be uncomfortable. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. Thanks once again for your feedback. We hope to welcome you back soon. Sincerely, Hotel Management
First room smelled like smoker even thought it was a nonsmoking room. they did switch my room. Breakfast was pretty bad. two types of breakfast/granola bars, a few muffins in plastic and coffee.
Business response:
Thank you for being our guest at Extended Stay America. We are sorry for the odor issue you experienced and that you were unhappy with our breakfast offerings. Your feedback has been shared with our brand leaders to determine breakfast new offerings. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Letha, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
The staff was absolutely amazing! Each person we encountered during our stay went above and beyond for us as well as other guests. I am very sensitive to smoke and my only complaint about our stay was smokers. We will definitely stay again next time we are in town!
Business response:
Vicky, thank you for being our guest at Extended Stay America. We are delighted to know you had a pleasant stay with us and were especially impressed by the service provided by our courteous associates. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Robbin, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Clean nd comfortable and close to the airport. Well lit and felt safe
Business response:
Linda, it was a pleasure having you as a guest at Extended Stay America. We are delighted to know you liked our well-maintained property and that our convenient location was perfect for your needs. Thank you for the review, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 4.2 star rating with 1,425 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.