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Extended Stay America - Boise - Airport
- Hotels
- Boise, ID
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2500 S. Vista Ave., Boise, ID, 83705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Just okay The hotel was undergoing fog coating of the parking lot. This reduced the number of parking spaces by half and there was no where to park. Additionally, we had an infant and we were placed in the farthest corner possible. I also reserved 2 rooms with 2 beds each. When we arrived they had us booked into one room with 2 beds and the other room with 1. Not what I reserved. But they didn't care and never offered me a discount. I had to ask and they gave me a great big ole' $5 discount. Not happy.
Business response:
Patricia, thank you for evaluating your stay. It is very disappointing to read about your experience and we truly apologize for not being able to provide you with the rooms of your choice. Although what happened is not typical, we obviously have room to improve and we assure you we will. Thanks again, and we hope you will consider a return visit so that we can make it up to you. Sincerely, Hotel Management
What I didn't like was that I was given a room that had not been cleaned. I checked in after 5 pm. What they had for breakfast was not what I thought it was.
Business response:
Thank you for your review. We are sorry for the inconvenience you had during your stay. Your feedback has been shared with our housekeeping team to be more diligent with their work and also with our brand leaders as we plan any changes to our grab-and-go breakfast offerings. Thanks again, we hope to welcome you again for a much better experience. Sincerely, Hotel Management
Would stay again Great hotel for the price. Big rooms and a kitchenette. The staff was great Would love to stay again. The only minus was no pool.
Business response:
Anthony, thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
convenient location friendly staff, but the room is dusty, and tthere was a fire alarm insident in the night and needed to evacuate to outside
Business response:
Emily, thank you for letting us know you liked our location. Having said that, we always want to provide a restful night's sleep for each guest, but when a fire alarm sounds, we must evacuate the hotel for everyone's safety until we can thoroughly investigate the cause of the alarm. In a situation such as this, the safety of our guests takes priority over everything else. We apologize for disturbing your sleep and hope you understand the necessity of the action we took. We hope to see you again soon. Sincerely, Hotel Manage... read more
Business response:
Evonne, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management
Business response:
Jerry, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Jeylani, thank you for the wonderful rating. We are thrilled that you had an amazing experience at Extended Stay America. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boise - Airport
How is Extended Stay America - Boise - Airport rated?
Extended Stay America - Boise - Airport has a 4.2 star rating with 1,425 reviews.
When is Extended Stay America - Boise - Airport open?
Extended Stay America - Boise - Airport is open now. It will close tomorrow at 12:00 a.m.