Extended Stay America - Boise - Airport

Business response:

William, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We’re glad to know overall you had a pleasant time with us. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thanks for sharing the review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Jill, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America. We would like to invite you for another outstanding visit. ​​​​​​​Sincerely, Hotel Management 

Business response:

John, thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. We are pleased to read that you liked our convenient location and your comfortable room. Please come back to stay with us the next time you are in the area. Sincerely, Hotel Management 

Business response:

Chris,thanks for sharing the wonderful review about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Frangina, thank you for making Extended Stay America your home away from home. We are glad to know you loved our ideal location and that you were so impressed with the great service delivered by our associates. Your kind compliments will be shared with Dale. thanks for the recommendation. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Bert, it's so nice to read your positive review of your stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Jennifer, thanks for being our guest. We sincerely apologize for not meeting your expectations with regard to your room while you were here and the inconvenience it caused to you. Your feedback for the cleanliness issue in your room is shared with the housekeeping team to review and action. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management