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Extended Stay America - Boston - Braintree
- Hotels
- Braintree, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
20 Rockdale St., Braintree, MA, 02184, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property was clean and close to the city. Everyone was nice. There was free parking which is hard to come across in Boston. I’d definitely stay here again.
Business response:
Thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon. Sincerely, Hotel Management
Rude staff Upon check in the gentleman was fairly short/rude left us walking around looking for things at the facility never once said hello smiled or cared about anything
the ladies working the front desk were very nice. the man that was working the front desk was very indifferent. every question we had seem to annoy him. on the otherhand, monica and the other lady working in the day were very nice
Business response:
Thank you for your review. Although you liked the services provided by some of our associates, we apologize you did not find one of our staff members at his best. We truly take pride in our guest service, and the feedback we receive, good or bad, helps us to improve our services going forward. We hope you will return so we can make it up to you. Sincerely, Hotel Management
It was fine. Should have had another waste basket in bedroom It was very handy to the party at Quincy Elks Club. Very handy to South Shore Shopping Mall
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location close to Quincy Elks Club and South Shore Shopping Mall was perfect for your needs. We value your suggestions and look forward to welcoming you back! Sincerely, Hotel Management
Definitely read this ! Honest review Nothing fancy, but it will do the job. Even at $129 a night, it was a little high for amenities. Room was clean, but outdated. But location is great. It was quiet. It was safe. And the staff was friendly
Business response:
Jeffrey, thank you for sharing your thoughts about your recent stay. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked our great location and our courteous associates. We regret your disappointment, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The bathroom was not clean all the way. The kitchen portion was good to have. Staff on arrival was friendly.
Business response:
Betsy, thank you for the feedback. We are glad to read you liked the service provided by our staff and the kitchen area in your room. However, we are sorry for the cleanliness you experienced in your room. We have discussed these issues with our staff to see where steps were missed in our room inspection process. Your review will help us do a better job going forward. We hope you consider us again when you return to the area. Sincerely, Hotel Management
L’etablissement En lui même était très correct mais par contre le «petit déjeuné « n’était pas un petit déjeuné nous avons fais 12 hôtels en 16 jours et c’était le seul où il n’y avait pas de table et chaise pas de pain pas de fruit que du café et 2,3 choses emballés comme dans une station service Le ménage n’a pas été effectué Donc dommage et un peu déçue à ce niveau là
Business response:
Thank you for your feedback. We are sorry you were not happy with the breakfast area and choices. Your comments will be shared with our brand leaders to assist them when determining new grab-and-go breakfast for future implementation. We hope you will come back to stay with us another time and hope our breakfast selections are more to your liking. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Braintree
How is Extended Stay America - Boston - Braintree rated?
Extended Stay America - Boston - Braintree has a 4.2 star rating with 1,066 reviews.
When is Extended Stay America - Boston - Braintree open?
Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.