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Extended Stay America - Boston - Braintree

4.2
  • Hotels
  • Braintree, MA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

20 Rockdale St., Braintree, MA, 02184, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,090 reviews
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Anonymous's profile image
Anonymous 
4 years ago

Got a room when I really needed it. Place was clean and staff was hospitable the entire time 

Business response:

Thank you for the generous review of Extended Stay America. We are delighted to know you loved our clean hotel and were impressed with our hardworking associates. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

check in was smooth and stay was great for last minute stay, ended up staying a second night 

Business response:

Thank you for the generous review of Extended Stay America. We are pleased to know you had a great stay with us and that you were impressed with our front desk services. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management 

Robert's profile image
Robert 
4 years ago

Great quick stop for the night Nice and quiet , bed was comfortable and the room smelled very sanitized and clean. 

Business response:

Robert, thank you for choosing Extended Stay America for your overnight stay. We are thrilled to know you slept well on our comfortable beds and loved our well-kept accommodations. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

The guy at the front desk was so nice and polite and the room was clean and the service was good 

Business response:

Thank you for the generous review of Extended Stay America. We are glad you loved our clean accommodations and were impressed with the quality of service you received at our front desk. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

It was just okay. The rooms were fine enough. The front doors do not lock. The carpets were worn and the hallways were dark. The staff was very pleasant! 

Business response:

Thank you for being our guest. We are glad you liked our comfortable accommodations and were impressed with our courteous associates. However, we are sorry for not meeting some of your expectations. Your feedback concerning the front doors and the condition of our carpets have been shared with the appropriate team members to address them immediately. We hope we have the opportunity to make a much better impression on your next stay. Sincerely, Hotel Management 

Ronald's profile image
Ronald 
4 years ago

Business response:

Ronald, thank you for rating your great experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Ruth's profile image
4 years ago

Business response:

Ruth, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Big thumbs up for Manager Robert. Great stay. Had some minor issues with thr room. But the hotel manager took care of it right away and offered me a one free night coupon for next time. 

Business response:

Thank you for reviewing your stay at Extended Stay America. We are happy to read that our associates were able to make up for the inconvenience you had in your room and ensured your visit a comfortable one. On behalf of Robert and the others, we thank you for your recognition. Your comments truly made our day, and we look forward to hosting you soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Business response:

Thank you for sharing your rating regarding your visit. We hope you enjoyed your stay, and we do want to extend our apologies if your experience didn't meet every expectation. It was a pleasure serving you, and we hope the positive aspects of your visit will bring you back to us in the future. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boston - Braintree

How is Extended Stay America - Boston - Braintree rated?

Extended Stay America - Boston - Braintree has a 4.2 star rating with 1,090 reviews. 

When is Extended Stay America - Boston - Braintree open?

Extended Stay America - Boston - Braintree is open now. It will close tomorrow at 12:00 a.m.