This profile has been claimed by the business owner or representative.
Extended Stay America - Boston - Peabody
- Hotels
- Peabody, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
200 Jubilee Dr., Peabody, MA, 01960, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointed in Peabody!!! Our stop after long flight from Los Angles CA. We we were getting here we got lost. Had to call hotel as we couldn't find it. The young lady working that night was super! Stayed on phone with us to get us there. No gps in rental car. Room problems when we got there but Linda was super again!!! Morning ugh. Horrible continental breakfast the "worst" Terrible muffins, no coffee made, no juice, nothing. The only reason this place is remotely good is because of Linda, the lady who was there to get us t... read more
Business response:
Thank you for providing us with details about your stay. The situation you described regarding the room problems you faced is truly regrettable. We are very sorry for your experience. Also, the grab-and-go breakfast no to your standards is disappointing. I am thankful that Linda was able to assist you with these issues and help you during your stay. To prevent this from happening again, my team have been briefed on making sure how rooms and amenities are to be prepped to match our high-quality standards. I really appreciate ... read more
Did have issues The pool was broke and kids not happy cause there was not really anything to do for them besides the wifi. The screen to our room had a hole in it so didn't even dare to open it up cause didn't want bugs to come in.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that your experience was not to our company’s high standards. I will work with our maintenance engineer to ensure we are thoroughly inspecting rooms and implementing preventative maintenance procedures. Still, I am glad to read that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
A place to sleep but doubt expect much else Breakfast is coffee and packaged granola bars and there are no other close businesses.
Business response:
Thank you for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a satisfactory stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Clean, basic hotel. hotel staff was efficient and friendly. room was average in appearance. bathroom was below average for a nice hotel- very plain & small. "Grab & go" breakfast was sad. No real milk for coffee. No brewed decaf coffee. Pre-packaged tasteless muffins. No yogurt. The instant oatmeal was the best choice.
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. I will be sure to share your comments with our corporate office. Still, I am glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
most satisfactory business trip good room good rates staff did everything they could
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that you had a comfortable stay and enjoyed our friendly customer service. It’s great to hear that you found our hotel to be a good value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
quiet hotel in quiet area...good place to rest. No frills, but quiet and clean. Kitchen is nice for longer term visits.
Business response:
Thank you for sharing your experience with us. I am pleased to read that you enjoyed our comfortable rooms, quiet atmosphere and our fully equipped kitchens. I’m thrilled we were able to provide you with a great stay! Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Very friendly and helpful staff. Mark was absolutely wonderful.
Frequently asked questions about Extended Stay America - Boston - Peabody
How is Extended Stay America - Boston - Peabody rated?
Extended Stay America - Boston - Peabody has a 4.2 star rating with 1,268 reviews.
When is Extended Stay America - Boston - Peabody open?
Extended Stay America - Boston - Peabody is open now. It will close tomorrow at 12:00 a.m.