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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
fair to good over all breakfast is minimal: coffee is hot and tea is availible, as is mix for hot chocolate. no hot breakfast to speak of but if you're up earl,y you can get oatmeal, a muffin and nice granola bars. The front desk attendant on arrival did not know how to work with people - no smile, no personality at all - sad... the morning staff made up for this individua,l as they were cheerful and helpful - a pleasure. wish the microwave was clean, it worked well . no cup sor dishes. bring your own. sheets and towels were... read more
Business response:
Thank you for taking the time to share your experience. I am pleased to see you enjoyed your stay with us, but disappointed you felt breakfast was minimal and the microwave wasn't as clean as it should be. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
convienent hotel Our stay was fine and short. It was pet friendly which was fine but someone had spilled dog food all the way down the hall. We reported it to the front desk and it was never taken care of.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our pet friendly hotel; however, we apologize that the spill you reported was not addressed. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
NO es caro en una buena zona POco que hacer sin auto
it was better than expected There were towels, soap, shampoo, iron, refrigerator and hairdryer. Our room was very quiet. It is close to freeway but not that noisy at all. It was the most quiet room of my hotel experiences(I turned off heater :) ).
Clean, comfortable room. The room was clean and neat. We brought our dog with us and it was great. There is an extra fee for bringing your dog, but it was reasonable. We had a little trouble getting in some of the entrances due to the card readers being temperamental. Other than that, no problems!
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. It is great to read how our pet-friendly policy was suitable for you. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Pleasant surprise! Needed a hotel last minute for medical procedure and this was all that was available. The place was nice and we would not hesitate to go chose again. Would be a great base of operations for a vacation
Business response:
Thank you so much for posting a review of our property. Please accept our apologies that we did not deliver a 5 out of 5 stay. Still, we are happy to know that you would not hesitate to stay again and the stay was nice. Thank you again for your review. It would be our pleasure for you to stay with us in the future.
Front desk less than helpful. Front desk person was extremely rude, asked for towels, they never came.
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry that the front desk seemed rude and reluctant to help you. Each guest should be greeted with excellent customer service. It is very helpful for us to hear from our guests because it helps us to identify any concerns with our hotel. We hope that despite the experience you had, you will consider us again in the future.
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 2.8 star rating with 2,615 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open at 9:00 a.m.