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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Foul Odor in my room They had to switch my room because the odor was so pungent, it made my throat burn.
Business response:
Thank you for taking the time to tell us about your experience. It was a pleasure to read that you found the location and price of the hotel met your needs, but we were disappointed that your original room did not meet your expectations and had an unpleasant smell. In response to your feedback, I am going to work with the cleaning staff to ensure that this situation is not repeated. Thank you for sharing details of your stay with us. It would be our pleasure to have you stay with us again in the future to show you our positi... read more
happy Great
Très mauvais déjeuner
great for the money I was down for the week and just wanted a place to stay that wouldn't require me to go out to eat every night and this place had a kitchen and was clean for a good price. overal I've stayed before and been happy. and I'll stay again
Business response:
Thank you for taking the time to write a review. I'm thrilled to see you had an excellent stay at our hotel and that the fully equipped kitchen was beneficial. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Expected more from this. My biggest issues were that the sheets were not clean. There were very fresh food stains on the comforter and s pillow. And the toilet was running all night kinda loud.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. The cleanliness you described is unacceptable, and I sincerely apologize for your experience. To ensure that a situation like yours doesn't happen again, my team is reviewing our cleaning policies to prevent the same situation from happening again. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope you will give us a chance to make a better impression the next time you are in the ... read more
Great price! Great hotel, great price. There is a lot to do up the street as well.
Business response:
We appreciate you taking the time to write a review. It is great to see you liked our convenient location near the mandarin restaurant and our affordable rates. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great Place to Stay! The front desk service was quick, the room was like a well-equipped small apartment, the breakfast was fine, and it was in a great,convenient location. We would definitely stay here again!
Business response:
Thank you for taking the time to write a review. It is great to see that you had a seamless check in and was provided with comfortable accommodations during your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Ok for a bussiness trip Place was ok. It had no ice machine, my room ran out of toilet paper, when i asked them to replace they forgot. Went cook and found out no dishes in room, when i went to.get them i had to wait for desk person... took a while
Business response:
Thank you for providing us with details about your stay. I am sorry to hear that the front desk did not replenish your missing items after they were notified. I would also like to apologize that our dish services were not communicated to you at the time of check in. We do provide dishes at no charge upon request. To ensure your experience is not repeated, going forward we will coach our team to make sure they communicate our amenities at the time of check-in and also to be sure that we follow thru on all requests. Thank you ... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.3 star rating with 1,911 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.