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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice Friendly and helpful staff. Cllan room, and good coffee!
Nice Hotel but.... The room was found clean but with food odor inside room and air condition was with a noise and during the week nobody of staff cleaned the room.
Business response:
Thank you for choosing Extended Stay Hotels, and for taking the time to provide feedback about your experience. I apologize that we did not explain our housekeeping services during check-in. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. In response to your feedback, I will be making sure we are closely inspecting our rooms as well as clearly communicating our amenities during guest arrivals. Thank you again bringing th... read more
Nice and clean, but needs renovation. Kitchenette is nice to have.
Business response:
I appreciate you taking the time to share your experience with us. I apologize that our hotel’s appearance was not to your expectations. Still, I am glad to read that we were able to provide you with a clean room and a comfortable stay overall. I’m pleased to hear that you enjoyed our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Weekend stay The room was nice and neat. The kitchen was nice and accommodating. The bed was comfortable. The only thing was the toiletries ( tissue, toilet paper etc..) were super thin and extremely rough. Had to buy own would hurt the skin when used. But other than that our stay was nice.
Not what I expected. We had asked for a handicap room. Did not get one. The decor is rather dull, and seemingly inexpensive.. Some cupboards and drawers did not have hardware on them. A very small "to go" breakfast. We did not stay. Some times the TV was in black and white, and at other times it was in color. We were comfortable after we got over the first disappointment, but really would have appreciated handicap facilities in the bathroom.
Basic but nice. On a business trip. Stayed there because I went on a business trip on short notice and the Double tree was full. The room was OK. The staff was friendly.
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies that our rooms did not exceed your expectations. It is our goal to provide all of our guests with a clean fresh room to stay in and I apologize if we did not meet that goal during your stay. Still, we are quite pleased to know that you found our staff to be friendly. All of our staff strives to provide excellence in customer service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,757 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.