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Extended Stay America - Bradenton
- Hotels
- Bradenton, FL
About this business
Location details
4550 53rd Ave E, Bradenton, FL, 34203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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The $100 deposit. They take and get right away, but you have to wait 3-5 business days to get it back. You have to go to the front desk daily then get towels and toilet paper. Over all not to bad. Breakfast isn’t much, but better than nothing. Front desk staff wasn’t the best, but managers were better than desk staff. Overalls not bad. It worked for us because it had to. Doubtful I’ll return.
Business response:
Dear Angelia, We apologize for any inconvenience regarding the deposit refund process and the limited breakfast options. Your comments about our front desk and management team have been noted, and we’ll use your feedback to continue improving our guest experience. We’re also reviewing our housekeeping supply process to make it more convenient. We truly value your input and hope you’ll give us another opportunity to serve you better. Sincerely, Hotel Management.
Very clean and comfortable
A wonderful stay
Business response:
Dear Kevin, Thank you for your wonderful feedback. We are delighted to hear that you had a wonderful stay at Extended Stay America. Our team works hard to provide a comfortable, welcoming, and enjoyable experience for every guest, and it is rewarding to know that your visit met your expectations. Your kind words inspire us to continue delivering excellent service and maintaining a pleasant environment for all who stay with us. We truly appreciate you taking the time to share your experience and look forward to welcoming you ... read more
Hotel was superbly managed, organized, clean, parking lot very safe, very impressed. Even cookware, dish kit neatly organized in plastic bin
My reservation info was given out to a friend I was traveling with. Not good. $100 taken from my account for every night I rented, because I had to rent nightly. They got their money right away, when it’s returned you have to wait for 3-5 business days to get it back. Not good.
Business response:
Dear Angelia, We understand how concerning it can be when payment processes don’t meet expectations, and we sincerely regret the frustration this caused. While certain procedures are in place to ensure security and proper processing, we recognize that waiting for refunds can be inconvenient. We have also noted your concern regarding the reservation information, and we take such matters very seriously. We recognize how important timely communication and convenience are during travel, and we are always working to improve both.... read more
Was a good room with kitchenette. I did not like the $100 deposit if you already paid why not just take a credit card for amenities or damage. You take the money and you receive right away, then the customer has to wait to get their money back 3-5 business days!! Didn’t like having to go down to get new towels and toilet paper every day.
Business response:
Dear Angelia, Thank you for sharing your feedback. We’re glad you enjoyed your room and the convenience of the kitchenette. We understand your concern about the refundable deposit it’s a standard policy for all guests to cover incidental charges, and the refund is processed promptly after checkout. We also appreciate your comments about towel and supply exchanges; our front desk is always happy to assist with fresh items as part of our extended stay service model. Your input helps us improve, and we hope to make your next st... read more
Frequently asked questions about Extended Stay America - Bradenton
How is Extended Stay America - Bradenton rated?
Extended Stay America - Bradenton has a 4.2 star rating with 653 reviews.
When is Extended Stay America - Bradenton open?
Extended Stay America - Bradenton is open now. It will close at 6:00 p.m.