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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Ok The hotel and room were ok, what you would expect for a hotel with this rating. The bed was very hard and uncomfortable. I kn8the breakfast was just coffee, instant oatmeal and packaged muffins so that was no surprise. What was a surprise was that there was no dishes, cutlery, glasses or coffee pot in the room.
Business response:
Cleo, thanks for evaluating you stay. We are glad you were overall pleased with your visit. That being said, we regret any inconvenience you had while here. I would like to inform you that kitchenware for your suite is kept at the front desk to ensure cleanliness, and we do our best to deliver these items to your room. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We value your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
Michael, thank you for being our guest at Extended Stay America - Champaign - Urbana. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
Great staff Oscar was wonderful insightful and nice. clean hotel, would recommend
Business response:
We are delighted you chose to stay at Extended Stay America - Champaign – Urbana. It’s our pleasure knowing you loved the cleanliness of our property and the excellent service we provided. Thank you for recommending us, and we hope to see you again soon. Sincerely, General Manager
Champaign, IL The night we checked in our rooms where NOT together like I had asked when our reservations where made . The attendant was not helpful and some what rude.
Business response:
Sandra, I am terribly sorry for our shortcomings at the front desk during your stay with us. Besides the fact that there was a problem with your reservation, I apologize that our staff did not appropriately correct the situation. Our staff takes pride in impeccable customer service, and this isolated incident will be discussed with the appropriate team member to prevent such mistakes in the future. We appreciate your business and hope you will consider giving our hotel a second chance the next time you are in the area. Sinc... read more
What lies underneath I dropped my wedding band it rolled underneath the bed when I went to retrieve it there were empty water bottles under the bed and a lighter and one sock
Business response:
Barry, thank you for your candid review. We sincerely apologize that your room was not serviced and cleaned to the level it should have been and for the inconvenience we caused you. Please be assured your concerns have been communicated to our housekeeping staff who will be addressing this immediately. Thanks again, we look forward to serving you better on your next visit. Sincerely, General Manager
Nice affordable Hotel! Did not smell like smoke at all! The room was clean and extremely nice! No issues at all and the staff was friendly!
Hotel was clean and comfortable. Very convenient considering it was near stores and restaurants. Well equipped with everything you could need. But I suggest you bring your own soaps and shampoos, as the rooms supply is minimal, and there was no hair dryer in the room. I also wish they had better cable. Overall, it was a nice place to stay and the room was very spacious.
Business response:
Thank you for taking the time to share your experience. It is good to know you valued your clean, comfortable room and that your overall stay was a good one. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 783 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is open now. It will close tomorrow at 12:00 a.m.