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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Non-customer service For a front desk employee who name starts with the letter "OS". ACTUALLY TOLD ME THEY WOULD NOT CHANGE MY SHEETS FOR 7 DAYS. I WAS THERE FOR A WEEKEND. SO I WENT AND BOUGHT MY OWN SHEETS. WAS TOLD NOONE WOULD STOP BY MY ROOM. FOR TOWELS,GARBAGE,ECT. I HAD TO GO OUT IN HALLWAY GOR 3 EXTRA TOWELS. REAL SHAME. THIS IS HOW YOUR HOTEL OWNERS OPERATE?. WONT STAY AGSIN. I AM ALITTLE OCD ON BED SHEETS. Oh I was in a smoking room. They did not have a ash tray. I had to use a plastic cup FROM THE FRONT DESK till m... read more
You get what you pay for, it was inexpensive for our weekend to homecoming. No maid service, unless you are there for a week. I had to check out a hair dryer from the desk, because it was not standard in each room. Kitchen and Frig were ok, didn't really use them.
Business response:
Thank you for taking the time to write a review of your stay. I am happy to read your remarks about our reasonable rate during homecoming weekend. However, I am very sorry that our housekeeping service wasn’t communicated better at check in as we do offer daily housekeeping for a nominal fee. I will make sure I share this review with my team. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Room was adequate for what I needed last minute. Room smelled like stale smoke, but the kitchenette was a nice surprise. Tub drain wasn't working which was inconvenient.
Best place I have EVER stayed ! Very clean and Very spacious and the kitchen was a plus! It was like staying in an apartment. We were in town for my sons wedding so getting ready with a lot of room was very helpful I loved staying here and I will be back I give it 5 stars !!
Lady who checked us in was friendly but manager was there and when I asked if the rooms could be near each other the lady started to check to see and he said no- they are all the same anyway. Complete Breakfast was stated on one website. It was not.
Business response:
Thank you for your recent review of your stay. We are happy to read your remarks about our friendly front desk agent. However, we are very sorry that we were not able to put all three of your rooms together. We were able to put two of your rooms within close proximity to one another and did our best for a sold out event weekend. Your feedback is very important to us, so thank you for sharing. Thank you for choosing our hotel. We hope we have the opportunity to see you again in the future.
smoke smoke, smoke, smoke. If you are not a smoker, you will have trouble here, even if your room is non-smoking...
Loved it Comfortable&Conveniet
Business response:
Thank you writing a review of your stay. We are glad to have provided you with a great stay that met your needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 750 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.