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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Resting peacefully! Love the little kitchen! Very cozy and roomy!
Business response:
Thank you for being our guest at Extended Stay America - Champaign - Urbana. We are delighted to know you enjoyed your time with us and that you were impressed with the comfort of your well-equipped room. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Champaign - Urbana. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this while you were here. We appreciate your kind rating. Please come back and see us again soon. Sincerely, General Manager
Great! Great location. Very convenient. I would stay here again.
Business response:
Jayne, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Champaign - Urbana. Sincerely, General Manager
Overall the room was descent. Smelled like an old smoking room. There wasn't a hair dryer or any type of drinking glass. We had to call down stairs to get two plastic cups. Good place to sleep and get ready.
Business response:
Shanon, thank you for being our guest at Extended Stay America - Champaign - Urbana. We are pleased to know you enjoyed your overall stay. However, I apologize for the smoke smell you experienced on your stay and I am sorry if the smell compromised your experience. Please know, We have hairdryers and certain complimentary toiletries available at the front desk for our guests who need them. It was a pleasure hosting you, and we hope to welcome you back soon! Sincerely, General Manager
Ok The hotel and room were ok, what you would expect for a hotel with this rating. The bed was very hard and uncomfortable. I kn8the breakfast was just coffee, instant oatmeal and packaged muffins so that was no surprise. What was a surprise was that there was no dishes, cutlery, glasses or coffee pot in the room.
Business response:
Cleo, thanks for evaluating you stay. We are glad you were overall pleased with your visit. That being said, we regret any inconvenience you had while here. I would like to inform you that kitchenware for your suite is kept at the front desk to ensure cleanliness, and we do our best to deliver these items to your room. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We value your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
Michael, thank you for being our guest at Extended Stay America - Champaign - Urbana. We appreciate you giving us a nice rating and are glad you were overall pleased with your experience with us. Thanks for your business. We hope to see you again soon. Sincerely, General Manager
Great staff Oscar was wonderful insightful and nice. clean hotel, would recommend
Business response:
We are delighted you chose to stay at Extended Stay America - Champaign – Urbana. It’s our pleasure knowing you loved the cleanliness of our property and the excellent service we provided. Thank you for recommending us, and we hope to see you again soon. Sincerely, General Manager
Champaign, IL The night we checked in our rooms where NOT together like I had asked when our reservations where made . The attendant was not helpful and some what rude.
Business response:
Sandra, I am terribly sorry for our shortcomings at the front desk during your stay with us. Besides the fact that there was a problem with your reservation, I apologize that our staff did not appropriately correct the situation. Our staff takes pride in impeccable customer service, and this isolated incident will be discussed with the appropriate team member to prevent such mistakes in the future. We appreciate your business and hope you will consider giving our hotel a second chance the next time you are in the area. Sinc... read more
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 750 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.