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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No staff ….. budget hotel… We had to obtain trash can and TP and aroma from smokers outside wafted up to room ever day. Needs new carpet but pleasant for a budget hotel… no expectations except price validated what was purchased. Limited staff, but they were helpful.
Business response:
Dear Pamela, Thank you for taking the time to share your feedback with us. We apologize for the limited staffing and understand how this affected your stay. The unwanted smell from outside was also an unfortunate disruption, and we regret the impact it had on your comfort. Moreover, we appreciate your suggestion and understanding regarding the carpet and have taken note of all your concerns. Despite these challenges, we’re glad our team was able to assist you and that the overall value met your expectations. Your feedback is... read more
I had a double room and it was supposed to have been cleaned and ready...one bed was not made the trash was not dumped and the floor was not swept....the only good thing was the front desk staff. He was polite and very professional. However after about 2hrs they did come and revamp the room....overall I had a very peaceful stay.
Our stay was amazing. We were able to check in early as I arrived at 11am and check in was not until 3 but once they found out we drove all night from Florida they checked to see if a room was ready and let us check in. Room was very spacious and being able to cook for my son in law was a huge plus! The best part was being able to do a fast super early am check out when we left. We will definitely be back
Well…you won’t get murdered For the quick stay we were making, wish we would have saved the $170 and drove on home. Definitely not the worst place I’ve ever seen, but not worth the price tag in the slightest. Definitely an older hotel and staff were friendly. But…You have to take your trash to the trash room (right down from guest rooms) not even a trash shoot, where it just sits pilled 5ft high. So as soon as you come off the elevator we could smell it, and continued to smell it until we got to our room. I understand that i... read more
All the information was already in the system which made it fast and easy to check in
The staff were so accommodating, and professional. They did their best to help make my stay as comfortable as possible.
Business response:
Dear Annette, Thank you for your kind words about our team. We’re happy to hear that their efforts contributed positively to your visit. At the same time, we regret that certain aspects of your stay did not fully meet your expectations. Your feedback is important to us as we continue to improve our guest experience. We sincerely hope you’ll consider giving us another opportunity to provide a more seamless and satisfying visit in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,720 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.