Extended Stay America - Chesapeake - Greenbrier Circle's cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Chesapeake - Greenbrier Circle

3.4
  • Hotels
  • Chesapeake, VA

About this business

HospitalityHotels

Location details

809 Greenbrier Cir., Chesapeake, VA, 23320, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,754 reviews
Select a rating
nv's profile image
nv 
11 years ago

Most likely won't come back The staff was very courteous and nice. The bathroom was not clean upon arrival. I had to literally scrub urine and Residue from the toilet . It was so filthy I became so fustrated til I quit and told the staff they have to clean this bathroom because it's not my job. Hospitality service can improve. I had to request towels and wash cloths for the three days i was there. The housekeeper did not make ours beds the whole time it was just horrible laziness service on their part. To be honest I believe... read more

Business response:

Thank you for taking the time to write a review about your stay with us. The situation you described regarding the cleanliness of the bathroom is truly regrettable. We are very sorry for your experience. We have met with our housekeeping staff, and will make the appropriate changes to ensure that a situation like this is not repeated. We appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your exp... read more

Valerie C.'s profile image
Valerie C. 
11 years ago

Mostly disappointed Pros-Front Desk staff was friendly, location was very convenient to shopping, food and about 15 minutes from beach. Cons-Room hadn't been cleaned well... crumbs on table and counter, mop strings in bathroom, hairs on bed; no one picked up towels or serviced the room for the 3 days we were there so we had a mountain of dirty towels in the small bathroom; the "grab and go" breakfast was grabbed and GONE by 7:30 each morning. There was no breakfast, so thankfully there was a Wawa down the road. I probably wo... read more

David's profile image
David 
11 years ago

Not in a smoking room The hotel was nice but for the smell of cigarette smoke lingered throughout the hotel hallways and room. I had the air condition on full and the windows open. The staff was friendly and very professional. 

Aaron E's profile image
Aaron E 
11 years ago

Ok If you just need a place to lie down, it is great. Not much on amenities but that was fine. People were nice. Unfortunately they had a small kitchen fire at some point and there was extensive work being done. The work never bothered us though. No issue sleeping. The grab and go breakfast was fine and there is a Wawa within a mile, the coffee pot in the room sucked. All in all I would stay there again because of price but not much else. 

herby's profile image
herby 
11 years ago

I was traveling to work, I didn't have time to enjoy the room but it was quiet and roomy. 

Anonymous's profile image
Anonymous 
11 years ago

The service was very good. The appearance of the hotel inside was pretty rough. The hallway way torn up and smelled fishy. The room was clean, but they did not give you shampoo. 

Anonymous's profile image
Anonymous 
11 years ago
DAS11's profile image
DAS11 
11 years ago

My stay I was expecting truckers or contract works to be living out of the hotel - smoking Newports all through the hallway. However, when I arrived the staffed was awesome - Front desk personnel even though understaffed were really nice. The room was clean - just had to let the AC run for a bit to freshen up the room. Breakfast was nothing big - just muffins and coffee (to be expected). There were no foul smells throughout the hotel. The Parking in front of the building was limited so we had to park on the side lot. One thi... read more

Lexi's profile image
Lexi 
11 years ago

Will never stay here again This hotel is just ok, definitely not the best. Everything was pretty much a disaster when we arrived. They gave us a room that hasn't been cleaned yet. The housekeeper was rude. They gave our room to another person, good thing we had the inside security lock on when these other people tried to open the door. The complimentary toiletries were not provided in the room, you have to ask for it. Not fond of the grab-and-go style breakfast, but better than nothing. At 3 AM, people next door decided to h... read more

Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle

How is Extended Stay America - Chesapeake - Greenbrier Circle rated?

Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,754 reviews. 

When is Extended Stay America - Chesapeake - Greenbrier Circle open?

Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.