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Extended Stay America - Chesapeake - Greenbrier Circle
- Hotels
- Chesapeake, VA
About this business
Location details
809 Greenbrier Cir., Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stopover Good place for stopover on our way to vacation
Business response:
Thank you so much for posting a review of our property. I am glad to read that our hotel fit your needs for a quick overnight stay. Thank you for taking the time to provide us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Really can't complain The room was comfortable and all the appliances worked. I only came up there for the Phish concert so I really didn't spend a whole lot of time in the room. So, basically I got what I needed out of the place for good price... which was all I wanted from it anyway.
Mediocre, disappointing breakfast The room itself was ok, not too comfortable beds, but the shower didn't drain well, the elevator had cigarette ashes and butts in it and the breakfast was just a 'grab and go' breakfast of coffee, granola bars, packaged muffins, etc. If you are looking for a decent breakfast and cleaner place, I would go elsewhere. If you need the small kitchen, the rooms do all have refrigerators, microwaves and stove top burners with minimal kitchen equipment.
Good enough for a night While I wasn't in the room long (only in town for one night), I was mostly satisfied with the level of service and condition of the hotel. However, the TV wouldn't work, the side of the bathtub had clearly not been thoroughly cleaned, and the bathroom faucet was about to fall off. I tried calling the front desk twice but no one answered (although he was friendly and helpful at check-in). The bed was comfortable enough, and the room was overall clean. I would stay again, I suppose; it's difficult to fi... read more
walker stay Great! I will be coming back...
Business response:
William - Thank you for taking the time to write a review of your stay. We are glad that you had a great stay with us. We look forward to seeing you again soon!
Ok It was ok the take away breakfast was never really stocked promptly. Also, the bathroom door was cracked. The AC vent needed cleaning. Other than that it was ok.
Business response:
Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness of your air conditioning and the condition of your bathroom door is truly regrettable. We will have our maintenance engineer address the issues in your room. We are glad to hear that your overall stay was a pleasant one and that our staff provided you with quality service. We appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to sh... read more
Overall it was a good stay and I would go to that property again. Everyone, including the guests, were nice and friendly.
The hotel is nice. Just think they need specific rooms for pepple with pets. Dog barked entire wknd and per hair was I the room. But they were quick about taking care of the issue
Most likely won't come back The staff was very courteous and nice. The bathroom was not clean upon arrival. I had to literally scrub urine and Residue from the toilet . It was so filthy I became so fustrated til I quit and told the staff they have to clean this bathroom because it's not my job. Hospitality service can improve. I had to request towels and wash cloths for the three days i was there. The housekeeper did not make ours beds the whole time it was just horrible laziness service on their part. To be honest I believe... read more
Business response:
Thank you for taking the time to write a review about your stay with us. The situation you described regarding the cleanliness of the bathroom is truly regrettable. We are very sorry for your experience. We have met with our housekeeping staff, and will make the appropriate changes to ensure that a situation like this is not repeated. We appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your exp... read more
Frequently asked questions about Extended Stay America - Chesapeake - Greenbrier Circle
How is Extended Stay America - Chesapeake - Greenbrier Circle rated?
Extended Stay America - Chesapeake - Greenbrier Circle has a 3.4 star rating with 1,877 reviews.
When is Extended Stay America - Chesapeake - Greenbrier Circle open?
Extended Stay America - Chesapeake - Greenbrier Circle is open now. It will close tomorrow at 12:00 a.m.