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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice place
Business response:
Dear Guest, Thank you for your feedback. We are so happy to hear you had a pleasant experience during your stay. It's our goal to provide a comfortable and welcoming environment, and we're glad to know that we met your expectations. We hope to have the pleasure of hosting you again soon at Extended Stay America. Sincerely, Hotel Management
Cleanliness Issues It was just a one night stay for me and my wife celebrating my birthday. Went to Cheesecake Factory which was just 5 minutes up the road. Woodman's market was right next door for easy shopping convenience which was great. The customer service was also great at the location. The only issues me and my wife had were in regards to cleanliness. Walking into the room initially, there was a very funky mildew-like smell. I'm not sensitive to stuff like that so it was very strong for me to notice or feel uncomforta... read more
Business response:
Dear Guest, Thank you for taking the time to share such a thoughtful and detailed review. Please accept our apologies that the condition of the room upon arrival fell short of the standards we aim to deliver, especially on what should have been a special occasion. We regret any oversights while preparing your room. Further, we apologize for failing to address your concerns while you were still with us. Your comments will help us make necessary improvements and ensure a more fulfilling visit for our guests. We hope you'll con... read more
Everyone kept to themselves and was pretty calm overall good stay
I like the kitchen space. I like the colors in the room. The furniture looks nice. When I checked in I felt uncomfortable with how the receptionist was talking to me. He was raising his voice a little bit and when he was trying to explain what I needed to enter in the screen, he didn't explain very clearly, and when I said can you repeat that, he raised his voice again. Otherwise after that initial interaction, the interaction was more pleasant. He didn't explain right away where breakfast was going to be, and when I asked h... read more
Business response:
Dear Guest, Thank you for your thoughtful feedback. We’re glad to hear that you appreciated the kitchen space and room design. However, we sincerely apologize for the discomfort you felt during your check-in experience. Our guests should always expect clear and respectful communication when interacting with any of our staff, and we regret falling short in this regard. Your comments have been shared with the team to ensure we improve in these areas. We appreciate your understanding and would love the opportunity to provide yo... read more
very quiet!
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are pleased you had a restful experience during your stay. Ensuring a comfortable environment is one of our top priorities, and we are delighted we made this happen for you. We hope you will revisit us for another pleasant experience anytime you return to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 4.3 star rating with 802 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.