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Extended Stay America - Chicago - Buffalo Grove - Deerfield
- Hotels
- Buffalo Grove, IL
About this business
Location details
1525 Busch Pkwy., Buffalo Grove, IL, 60089, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everyone kept to themselves and was pretty calm overall good stay
I like the kitchen space. I like the colors in the room. The furniture looks nice. When I checked in I felt uncomfortable with how the receptionist was talking to me. He was raising his voice a little bit and when he was trying to explain what I needed to enter in the screen, he didn't explain very clearly, and when I said can you repeat that, he raised his voice again. Otherwise after that initial interaction, the interaction was more pleasant. He didn't explain right away where breakfast was going to be, and when I asked h... read more
Business response:
Dear Guest, Thank you for your thoughtful feedback. We’re glad to hear that you appreciated the kitchen space and room design. However, we sincerely apologize for the discomfort you felt during your check-in experience. Our guests should always expect clear and respectful communication when interacting with any of our staff, and we regret falling short in this regard. Your comments have been shared with the team to ensure we improve in these areas. We appreciate your understanding and would love the opportunity to provide yo... read more
very quiet!
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are pleased you had a restful experience during your stay. Ensuring a comfortable environment is one of our top priorities, and we are delighted we made this happen for you. We hope you will revisit us for another pleasant experience anytime you return to our area.Sincerely,Hotel Management
Customer service at its finest!!! Would not stay anywhere else all the comforts of ĥome👍
Decent place for the price.
Business response:
Thank you, Shiloh, for your feedback. We're glad you found Extended Stay America to be a good value and appreciate you choosing to stay with us. We hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Buffalo Grove - Deerfield
How is Extended Stay America - Chicago - Buffalo Grove - Deerfield rated?
Extended Stay America - Chicago - Buffalo Grove - Deerfield has a 3.7 star rating with 1,235 reviews.
When is Extended Stay America - Chicago - Buffalo Grove - Deerfield open?
Extended Stay America - Chicago - Buffalo Grove - Deerfield is open now. It will close tomorrow at 12:00 a.m.