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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Has everything I need Clean, comfortable rooms Welcoming staff Close to shopping, food, etc
Front desk guy not very social Nice stay front desk guy no eye contact all he said was hello when I checked in n then nothing else but directions to my room
Business response:
Thank you for sharing your experience. It is great to see you you had a pleasant stay, but please accept our apologies that one of our staff members wasn't sociable. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good clean hotel Good staff and good service with affordable price
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed the service from our staff and the affordable rates for accommodations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Nice stay. I'll recommend family................I'll go again
Good home away from home Staff and accommodations exceeded my expectations
Good hotel. Amenities are reasonable for the price. Close to freeway. 24 hour walmart within 4 miles. Wendy's next door.
Good room --bad service! It was not great. The staff is rude. Especially John and Val. Not pleasant and the manager Angelica doesn't respond to your emails. Horrible customer service. They have a bunch of people hanging out on the side smoking pot and drinking and some of the staff members smoke right out front of the entrance.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. It is disappointing to read you did not receive adequate customer service while staying with us. This is unacceptable and will be addressed so guests will be receiving excellent service. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Everything - the staff, the room, etc - exceeded my expectations
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,299 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.