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Extended Stay America - Chicago - Itasca
- Hotels
- Itasca, IL
About this business
Extended Stay America Chicago Itasca is located at 1181 N Rohlwing Rd, Itasca, IL. This business specializes in Hotels & Motels.
Location details
1181 N. Rohlwing Rd., Itasca, IL, 60143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely a keeper Staff is GREAT!! Always very accommodating. Rooms are comfortable. Kitchenette was just enough to get our basic meals prepared during our stay.
Business response:
Dear Simon, Thank you for choosing Extended Stay America! We are delighted to read that our staff provided great service and that you found your room comfortable. It’s fantastic that the kitchenette suited your needs for preparing meals during your stay. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable experience!Sincerely,Hotel Management
N/A
A lot of livein tenants, keeping the side door open a lot. The manager on duty that worked 9/2/24 First shift was nasty. Nasty attitude!!! Otherwise other staff was good.....
Business response:
Dear Tyshika, Thank you for your feedback. We're pleased to hear that most of our team made a positive impression, though we're sorry for the experience you described with the manager. Your comments will help us improve, and we hope to provide a better experience during your next stay at Extended Stay America.Sincerely,Hotel Management
The location was great. Easy to get to and not on a crowded thoroughfare. It could definitely use some updating, but the beds were very comfortable. We were definitely disappointed, though, with the "breakfast included." It was not much more than a coffee bar. They did offer tea and hot chocolate. I think there may have been oatmeal packets, but no other food was available. I would not consider the above options, breakfast! We chose this hotel because they offered breakfast. So, disappointed was a bit of an understatement!!
Business response:
Dear Raelynn, Thank you for your feedback. We're glad you found the location convenient and enjoyed the comfort of the beds. We appreciate your comments on the breakfast options and will consider them as we review our offerings. Your input is valuable in helping us enhance the guest experience, and we hope to better meet your expectations in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Itasca
How is Extended Stay America - Chicago - Itasca rated?
Extended Stay America - Chicago - Itasca has a 4.3 star rating with 1,321 reviews.
When is Extended Stay America - Chicago - Itasca open?
Extended Stay America - Chicago - Itasca is open now. It will close tomorrow at 12:00 a.m.