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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
THE EASY TO TO GO OUT AND THE STORES ARUND
Business response:
Dear ANTONIO, Thank you for your review of Extended Stay America. We are glad our location was convenient for everything you wanted to do on this visit. We appreciate your business and hope to see you again on your next visit to the city.Sincerely,Hotel Management
Amazing front desk staff Crystal at the front desk at thr midway location was amazing. She always is. The rooms can be a little bit more clean. Sometimes there's a residual odor from when people cook. Maybe a stronger deodorizer would be good. Over all it was comfortable.
Very convenient
Business response:
Dear John, Thank you for being our guest and sharing your feedback about your stay at Extended Stay America. We are happy you found our hotel convenient, and that your overall stay was great. Thank you for the feedback; we will be happy to share it with our team. We hope to see you again.Sincerely,Hotel Management
While the customer service was great, it was the actual room, it was something red on the bedspread, not enough pillows, three for a queen size bed! The blanket was like a thin spread sheet. The shelf was broken however they did warn us in the beginning! At 6 am the next day our smoke detector went off, I called the front desk and he asked was we cooking, ( we had a full refrigerator and a stove with two burners, and a sink in the room. I told him no, and he came up and took it down and said he was gonna leave it there, even... read more
Business response:
Dear Rebecca, Thank you for sharing your candid review with fellow travelers. Our team works hard to provide a welcoming atmosphere for every guest, and we are happy you recognized the efforts of our associates. However, we apologize for failing to meet all your expectations. We are sorry if we overlooked some areas while preparing your room. Further, we regret our complimentary grab-and-go breakfast was not to your liking. We will address these concerns with the appropriate individuals to ensure a more fulfilling experience... read more
When I booked this, it was for a king size bed as I am one person. When I got here, Crystal at the front desk asked me why I got two beds? She said that I was overcharged because I only needed a single bed. Which is what I clicked on when I made this reservation. She tried to fix it for me, however, since I already paid for it, and I think you’ll be done. She’s amazing.
Business response:
Dear Nathanial, Thank you for being our guest and sharing your feedback. We are sorry about the confusion and the issues with your reservation. Although we could not rectify and resolve the problems, We are glad you were pleased with the effort given by our front desk staff Crystal. We will address the issues and ensure this does not happen again. Thank you for all the kind words, and we hope all of you will come back for a better experience.Sincerely,Hotel Management
It’s ok. It’s just fine.
Business response:
Dear Randall, Thank you for taking the time to share your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,814 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.