This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk staff was very rude and short according to my family members. I had booked this stay for relatives
Business response:
Dear ISIS, Thank you for taking the time to share your feedback with us. We're sorry to hear that your family members did not receive the level of service they deserved during their stay with us. We take all guest feedback seriously and strive to provide exceptional customer service. We apologize for any rudeness or shortness that may have been perceived, and we will be sure to address this issue with our front desk staff. We appreciate your feedback and will use it to make improvements where possible. Thank you for choosing... read more
My stay The room is clean but I don’t like that they are still in Covid mode. No daily cleaning and you have to bring your used towels to the front desk in order to get clean ones. All dishes and utensils have to be requested from the front desk as well. Breakfast is just grab and go mainly coffee, tea, muffins and granola bars. No gym. But it was clean and quiet for the most part. I’ll rate it a 7 out of 10
Business response:
Dear Roberta, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any difficulties you had during your stay. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
No automatic Front Door ! Bathroom fan did not work ! Outdoor surrounding area seemed to have alot of trash scattered !
My overall experience was nice. Customer service was extremely good.
Business response:
Dear Ivory, It was a great pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. Our team strives to deliver a homelike stay with seamless service and accommodations, and we are delighted this was your experience. Thank you for highlighting our excellent customer service; our team will be pleased to hear our guest acknowledge their efforts. On behalf of everyone here, we invite you to stay with us again!Sincerely,Hotel Management
Awesome friendly staff
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.