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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
When I read what came included in the room I though the kitchen utensils came included. It didn't make it clear that one had to request them. I wish that had been clear.
Business response:
Thank you for your feedback. Although from your rating it seems that overall you enjoyed your stay at our hotel. However, we regret our hotel policy was not communicated to you during the time of check-in. We will share your comments with our front desk team to be more diligent going forward. Thank you also for staying with us at Extended Stay America, and we hope to see you back soon! Sincerely, Hotel Management
I didn't like that it didn't have a shadow bus to the airport
Business response:
Raynae, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
No smoking policy is not enforced. Second stay here, different floor & the halls and bathrooms have consistently smelled of either cigarette smoke or marijuana. Fuse went out n bathroom but luckily the box was right outside so I could quick fix
Business response:
Thank you for returning to our hotel. Please accept our apologies for the disruption to your stay caused by the smoke smell. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention so we can address it appropriately. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,164 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.