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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
無料朝食付きだったはずがチェックインの際に説明は無く、食べられなかった。 浴室のシャワーがシャワーヘッドが可動式だったので使いやすかった。
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay. However, we serve complimentary grab-and-go breakfast and apologize if this was not properly communicated with you. Your feedback has been shared to ensure this does not happen again. We hope this did not overshadow an otherwise great stay. Thank you again for your feedback. We hope you will be back to see us soon. Sincerely, Hotel Management
No room service and for breakfast all they have is coffee, muffins, and oatmeal. Very dissapointed.
Business response:
Thank you for being our guest. We are sorry you were unaware of our housekeeping policy and regret for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We would like to inform you that, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you again for your r... read more
The kitchen area was a first ever in my stay at hotels.
Business response:
Thank you for the wonderful review of Extended Stay America. We're thrilled to know you loved having a kitchenette in your room and that you had a great time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel everything was perfect except that they don’t do early check in or late check out at all.
Business response:
Reaaze, thank you for being our guest at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Business response:
Brittany, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The first room I checked in had a plumbing issue. Food would come up from the drain when running water. They was kind enough to let us switch rooms. It wasnt clean as it should be and the sheets looked as if they were not changed. It had long black hair within the sheets and it wasnt from me it could have been from housekeeping who knows. I dont think I would choose this place again.
Business response:
Thank you for your review of our hotel. Our promise is to provide you with fresh, clean accommodations, and we are disappointed that it did not occur during your stay. Please accept our apologies and know that we take our commitment to clean rooms and suites very seriously and will be looking into the feedback you provided. We hope this isolated incident will not deter you from returning to enjoy a great stay with us next time. Sincerely, Hotel Management
Business response:
Lizz, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Several days stay Out of date facility, no dishware or cooking pot in kitchen as described.
Business response:
Wen, thank you for taking the time to review your stay. We are sorry for the inconvenience you had due to our dishware policy. Please know the kitchenware for your room is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to our guests upon request. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.