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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bedding and towels were old and both had small stains on them. The room had a faint scent of smoke. It felt old.
Business response:
Thank you for reviewing your stay. We apologize for the cleanliness issues you encountered in your room and for the smoke smell you experienced while you were here. Please be assured that we asked our housekeeping staff to make sure this room receives a deep clean to remove the odor. Also, we are a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Sincerely, Hotel Management
That my room had a mini kitchen. Loved everything. First time at extended stay america and i would use it more regularly
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with your well-appointed room along with the fully-equipped kitchen and that you had a great stay. We appreciate your business and look forward to welcoming you back soon for another memorable experience. Sincerely, Hotel Management
Below average hotel Was extremely expensive for a below average hotel, I paid $280 a night for, quite frankly an overpriced place to lay my head
Business response:
Geanean, thank you for reviewing your stay. We are disappointed to read our accommodations did not provide the value you were hoping for. We conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Front desk staff was very friendly and helpful. No pool, and elevator was down. But, overall a nice hotel and a good night sleep.
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our offerings and had a great stay with us. However, we are sorry for the inconvenience caused. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Very friendly front desk staff. Answered all questions and made sure we were all set.
Business response:
Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thanks again for your review and we hope to welcome you back the next time you travel to the city. Sincerely, Hotel Management
A great place to stay with a no smoking policy. But at certain times of day you can still smell lighted cigarettes coming into your room from the vents. The staff was friendly and helpful. There was no difficulty checking in and out. If you want breakfast, wake up early because it ends at 9:30 (cold breakfast & coffee). Overall, it's more of a self service hotel. If you want utensils, etc. and room cleaning you need to request it. Which is a good thing because it doesn't produce useless waste.
Business response:
Kai, thank you for choosing Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were impressed by the service provided by our courteous staff. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.