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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Amenities, and customer service excellent, clean, peaceful and good location.
Business response:
Thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service provided by our superb associates and that our location worked well for you. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
It's an OK place to stay a night. First time stayed in ESA. Their model is not suiting my needs. But overall it appears good
Business response:
Rajesh, thank you for being our guest. We are glad to see that overall you had a good stay; however, we apologize for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The kitchen area needs to be clean but other than that it was fine
Business response:
Thank you for taking the time to review your stay. We're glad to know overall you had a pleasant time with us, but we're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team to be more diligent with their efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Another pleasant stay at Extended Stay I always have a good experience when I stay at Extended Stay, and this one is no different. As usual breakfast here is coffee and muffins and oatmeal, but with your own kitchen and plenty of restaurants nearby who cares. I prefer making what I want for breakfast..
Business response:
Cecil, all of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have a kitchen in your suite as this is an important feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to review our hotel. We are please that you had a good experience and look forward to you staying with us again.
Another pleasant stay at Extended Stay. I have really enjoyed my stay here as it is very comfortable, quiet and very relaxing. I have enjoyed my stay so much here that I have re-booked for another week. Its nice having a full frig and stove with plenty of cabinet space so as I can do my own cooking, as sometimes it gets tiring eating out all the time.
Business response:
Thank you for your recent visit. We are glad you had an overall great stay, and that you liked our comfortable accommodations as well as peaceful environment. It is nice to know you loved cooking in our well-equipped kitchen. Thank you again for the excellent review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Our Miini Vacation We enjoyed our stay. It was close to Medeivel Times for our reservation there. The gentleman who checked us in and took care of us was very friendly and helpful. We would highly recommend your hotel.
Business response:
JoAnn, thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also our ideal location close to many exciting destinations which made for the highlight of your stay. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Good except seat stains.. nice n quiet..close fo stores, but breakfast not that good..muffins n coffee
Business response:
Chai, thank you for writing about your experience at Extended Stay America. We are glad to know how much our calm atmosphere helped in making your stay a relaxing one and that you were impressed with the convenience of our location. However, we regret the oversight by our housekeeping team and our breakfast not being according to your satisfaction. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The two ladies behind the desk were ridiculously bad at their jobs. Out of cream for breakfast really?.all they serve is a breakfast bar,muffin and coffee. Poor check in after booking and paying on line . The lady was a little busy but scattered and just abysmal at her job.
Business response:
Steve, thank you for being our guest. Please accept our apologies for the poor service provided by our associates at the front desk. This is not the impression we like our guests to leave with. Your feedback will be used to improve our service levels going ahead. Also, your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.