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Extended Stay America - Clearwater
- Hotels
- Clearwater, FL
About this business
Location details
15672 US Highway 19 N, Clearwater, FL, 33764, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
Business response:
Dear Guest, We are glad that everything went well during your time with us, and that made for a memorable experience! Thank you for choosing Extended Stay America and taking the time to leave your outstanding feedback. We hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
Amenities no breakfast, very noisy was not able to sleep cause of all the stomping and banging, hallway carpet was disgustingly dirty and smelly, stains everywhere. As for the room it was extremly clean and staff was amazing.
Business response:
Dear Guest, Thank you for sharing your experience. We are glad you found the room exceptionally clean and appreciated the kindness of our team. However, we are sorry for the issue that kept you from thoroughly enjoying your stay. Maintaining a comfortable and peaceful environment is one of our top priorities, so we genuinely regret the issues you described. Please rest assured, we will share this with our team to prevent similar issues from impacting future guests. We value your patience and look forward to the opportunity t... read more
The room was clean and fresh. Perfect for a weekend get-away
No dishes or pans in the kitchen. Only 2 towels in my room. After prepaying I was informed that they charge $26 nonrefundable pet fee for pet cleanup. When did this start? Woke up by toddler playing in the hallway. Even after the renovation earlier this year, the carpets on the 3rd floor were stained and nasty.
Business response:
Dear Guest, Thank you for taking the time to share your concerns with us. We are very sorry to hear about the challenges you encountered during your visit, and we understand how disappointing these issues must have felt. We apologize for the absence of in-room amenities such as dishes and pans, as well as the limited towel supply, and this matter is being addressed with the team to help prevent similar oversights in the future. Moreover, we regret any confusion regarding the pet fee, and your comments have been shared with t... read more
Frequently asked questions about Extended Stay America - Clearwater
How is Extended Stay America - Clearwater rated?
Extended Stay America - Clearwater has a 3.4 star rating with 1,809 reviews.
When is Extended Stay America - Clearwater open?
Extended Stay America - Clearwater is open now. It will close tomorrow at 12:00 a.m.